男子聲稱收到 0.5 克金幣而不是 1 克金幣後被 Blinkit“騙了”

一名男子聲稱，他透過快速商務平台從 Malabar Gold and Diamonds 訂購的 1 克金幣，收到了 0.5 克金幣，結果被 Blinkit「騙了」。

A man has claimed that he “got scammed” by Blinkit after he received a 0.5 gram gold coin instead of a 1 gram gold coin that he had placed an order for from Malabar Gold and Diamonds through the quick-commerce platform.

一名男子聲稱，他透過快速商務平台從 Malabar Gold and Diamonds 訂購的 1 克金幣，而不是 0.5 克金幣後，他被 Blinkit「騙了」。

Mohit Jain narrated his plight in a post on Facebook and said that he had placed an order for a 1 gram silver coin as well, apart from a 1 gram gold coin, through Blinkit. In his post, he also shared a picture of the gold coin that he had received as well as a screenshot of his order summary on the app.

Mohit Jain 在 Facebook 上發文講述了自己的困境，並表示除了 1 克金幣外，他還透過 Blinkit 訂購了 1 克銀幣。在他的帖子中，他還分享了他收到的金幣的照片以及應用程式上的訂單摘要的螢幕截圖。

Explaining the incident, Jain said: “I ordered 1 gm gold coin from Blinkit, along with the 1gm silver coin. It was all prepaid. I wasn't there at home to receive the order, so I gave the OTP to my younger brother to get it received. After 20 minutes, I reached home and saw wrong item was delivered I. I got 0.5gm Malabar gold coin (rose design). What I ordered was 1 gm Mata Lakshmi gold coin.”

Jain 在解釋這一事件時說：「我從 Blinkit 訂購了 1 克金幣，以及 1 克銀幣。都是預付的。我當時不在家裡接收訂單，所以我把 OTP 給了我弟弟來收。 20分鐘後，我回到家，發現送錯了東西。我訂購的是 1 克瑪塔·拉克希米金幣。

Shocked, Jain attempted to complain but the return window had expired by then because of which he could not contact a support executive as well. He, in fact, broke down while speaking to the delivery man but in vain.

Jain 感到震驚，試圖投訴，但當時退貨窗口已過期，因此他也無法聯繫支援主管。事實上，他在與送貨員交談時崩潰了，但徒勞無功。

“Aur 20 minutes baad return window has been closed, I can't contact any support executive. Maine delivery waale ko call lagaya, I literally cried while talking to him. Uske paas delivery karne se pehle woh coin ke pictures hai par usne kaha woh kuch nahi kar sakta even after knowing he delivered me wrong item,” Jain added.

「20 分鐘後，退貨窗口已關閉，我無法聯繫任何支援主管。我打電話給送貨員，和他說話時我真的哭了。在交貨前，他有硬幣的照片，並告訴我們，即使知道他給我送錯了東西，他也無能為力，」傑恩補充道。

See his post:

看他的貼文：

After his post went viral, Blinkit contacted Jain as he said in an update in the comments section: “Just got a call from their customer support and now they are getting it returned. Had to draft a mail to their customer support ID and got response too.”

在他的貼文瘋傳後，Blinkit 聯繫了 Jain，他在評論部分的更新中說道：「剛剛接到他們的客戶支援的電話，現在他們正在回覆。必須起草一封郵件給他們的客戶支援 ID，也得到了回應。

While several social media users slammed Blinkit for delivering the wrong product and shared similar experiences, many others said that buying gold online is not a good decision.

雖然一些社交媒體用戶抨擊 Blinkit 提供了錯誤的產品並分享了類似的經歷，但許多其他人表示在線購買黃金不是一個好的決定。

“Why on this earth would anybody buy gold online? No matter how reliable or big the brand is, you just can't afford any kind of blunder,” a user said.

“到底為什麼有人會在網路上購買黃金？無論品牌多麼可靠、多大，你都不能犯任何錯誤。