男子声称收到 0.5 克金币而不是 1 克金币后被 Blinkit“骗了”

一名男子声称，他通过快速商务平台从 Malabar Gold and Diamonds 订购的 1 克金币，收到了 0.5 克金币，结果被 Blinkit“骗了”。

A man has claimed that he “got scammed” by Blinkit after he received a 0.5 gram gold coin instead of a 1 gram gold coin that he had placed an order for from Malabar Gold and Diamonds through the quick-commerce platform.

一名男子声称，他通过快速商务平台从 Malabar Gold and Diamonds 订购的 1 克金币，而不是 0.5 克金币后，他被 Blinkit“骗了”。

Mohit Jain narrated his plight in a post on Facebook and said that he had placed an order for a 1 gram silver coin as well, apart from a 1 gram gold coin, through Blinkit. In his post, he also shared a picture of the gold coin that he had received as well as a screenshot of his order summary on the app.

Mohit Jain 在 Facebook 上发帖讲述了自己的困境，并表示除了 1 克金币外，他还通过 Blinkit 订购了 1 克银币。在他的帖子中，他还分享了他收到的金币的照片以及应用程序上的订单摘要的屏幕截图。

Explaining the incident, Jain said: “I ordered 1 gm gold coin from Blinkit, along with the 1gm silver coin. It was all prepaid. I wasn't there at home to receive the order, so I gave the OTP to my younger brother to get it received. After 20 minutes, I reached home and saw wrong item was delivered I. I got 0.5gm Malabar gold coin (rose design). What I ordered was 1 gm Mata Lakshmi gold coin.”

Jain 在解释这一事件时说道：“我从 Blinkit 订购了 1 克金币，以及 1 克银币。都是预付的。我当时不在家里接收订单，所以我把 OTP 给了我弟弟来接收。 20分钟后，我回到家，发现送错了东西。我得到了0.5克马拉巴尔金币（玫瑰图案）。我订购的是 1 克玛塔·拉克希米金币。”

Shocked, Jain attempted to complain but the return window had expired by then because of which he could not contact a support executive as well. He, in fact, broke down while speaking to the delivery man but in vain.

Jain 感到震惊，试图投诉，但当时退货窗口已过期，因此他也无法联系支持主管。事实上，他在与送货员交谈时崩溃了，但徒劳无功。

“Aur 20 minutes baad return window has been closed, I can't contact any support executive. Maine delivery waale ko call lagaya, I literally cried while talking to him. Uske paas delivery karne se pehle woh coin ke pictures hai par usne kaha woh kuch nahi kar sakta even after knowing he delivered me wrong item,” Jain added.

“20 分钟后，退货窗口已关闭，我无法联系任何支持主管。我打电话给送货员，和他说话时我真的哭了。在交货前，他有硬币的照片，并告诉我们，即使知道他给我送错了东西，他也无能为力，”杰恩补充道。

See his post:

看他的帖子：

After his post went viral, Blinkit contacted Jain as he said in an update in the comments section: “Just got a call from their customer support and now they are getting it returned. Had to draft a mail to their customer support ID and got response too.”

在他的帖子疯传后，Blinkit 联系了 Jain，他在评论部分的更新中说道：“刚刚接到他们的客户支持的电话，现在他们正在回复。必须起草一封邮件给他们的客户支持 ID，也得到了回复。”

While several social media users slammed Blinkit for delivering the wrong product and shared similar experiences, many others said that buying gold online is not a good decision.

虽然一些社交媒体用户抨击 Blinkit 提供了错误的产品并分享了类似的经历，但许多其他人表示在线购买黄金不是一个好的决定。

“Why on this earth would anybody buy gold online? No matter how reliable or big the brand is, you just can't afford any kind of blunder,” a user said.

“到底为什么有人会在网上购买黄金？无论品牌多么可靠、多么大，你都不能犯任何错误。”一位用户说道。