澳门增设硬币兑换机加强货币管理

2021年11月，澳门金融管理局（AMCM）在澳门部署了六台初始硬币兑换机，供市民将零钱兑换成纸币或较大的硬币。澳门货币暨汇兑监理署赞扬这项举措的成功，共处理了2,049万枚硬币，总价值1,369万澳门元。目前，10 台机器战略性地部署在整个半岛和岛屿上，其中 4 台最近安装在北部、凼仔和路环。

Monetary Authority of Macao Introduces Additional Coin Exchange Machines to Enhance Currency Management

澳门金融管理局增设硬币兑换机加强货币管理

Macao, December 2023: In a significant move to streamline currency exchange and facilitate convenience for citizens, the Monetary Authority of Macao (AMCM) has announced the expansion of its network of automatic coin exchange machines. This initiative, launched in collaboration with the two note-issuing banks, Banco Nacional Ultramarino (BNU) and Bank of China (BOC), has proven highly effective in addressing the demand for efficient conversion of small change to larger denominations.

澳门，2023 年 12 月：为了简化货币兑换并便利市民，澳门金融管理局（AMCM）宣布扩大其自动硬币兑换机网络，这是一项重大举措。该举措是与两家发钞银行——大西洋银行（BNU）和中国银行（BOC）合作发起的，事实证明，它在满足小额零钱高效兑换为大面额的需求方面非常有效。

Since the inception of the program in November 2021, these self-service machines have processed an impressive 20.49 million coins, translating to a total value of MOP13.69 million. The overwhelming utilization of these machines underscores their efficacy in addressing the specific needs of Macao's residents.

自该计划于2021年11月推出以来，这些自助服务机已处理了高达2,049万枚硬币，总价值达1,369万澳门元。这些机器的大量使用凸显了它们在满足澳门居民的特定需求方面的功效。

Geographic Expansion and Convenient Accessibility

地理扩张和便捷的交通

Recognizing the growing demand for coin exchange services, the AMCM has strategically deployed an additional four machines, bringing the total number to 10 across the Peninsula and Islands. These machines have been meticulously placed in key locations to ensure accessibility for all citizens. Four of these machines are situated in the northern district, while the remaining two have been installed in Taipa and Coloane.

认识到对硬币兑换服务不断增长的需求，AMCM 战略性地额外部署了 4 台机器，使整个半岛和岛屿的机器总数达到 10 台。这些机器被精心放置在关键位置，以确保所有公民都可以使用。其中四台机器位于北区，其余两台则安装在凼仔和路环。

The current distribution of these machines, encompassing BNU branches at Iao Hon, Fai Chi Kei, and NAPE, and BOC branches at San Ma Lou, Red Market, Rua de 5 de Outubro, Villa de Mer, Praia Park, Nova City, and Kinglight Garden, ensures that all major livelihood and commercial districts in Macao are adequately served.

目前这些机器的分布情况，包括北京师范大学佑汉分行、筷子基分行和北洋分行，以及中国银行分行新马楼分行、红街市分行、奥杜布罗街五号分行、Villa de Mer、Praia Park、Nova City 和 Kinglight花园，确保澳门各主要民生商圈得到充分服务。

User-Friendly Interface and Wide Acceptability

用户友好的界面和广泛的接受度

The user interface of these machines has been meticulously designed to cater to a diverse audience, offering language options in Chinese, Portuguese, and English. They seamlessly accept Macau patacas, ensuring a hassle-free exchange experience.

这些机器的用户界面经过精心设计，可满足不同受众的需求，提供中文、葡萄牙语和英语等语言选项。他们无缝接受澳门元，确保无忧的兑换体验。

To optimize the exchange process, it is advisable to avoid inserting HKD coins, as they are likely to be rejected and returned to the user. Additionally, it is recommended to insert exact amounts to facilitate seamless processing and avoid unnecessary delays. Unless the user's intent is to collect MOP1 coins specifically, it is recommended to insert multiples of MOP10, MOP20, MOP50, or MOP100 to maximize the exchange value.

为了优化兑换流程，建议避免插入港元硬币，因为它们可能会被拒绝并退还给用户。此外，建议插入准确的金额，以促进无缝处理并避免不必要的延迟。除非用户的目的是专门收集MOP1币，否则建议插入MOP10、MOP20、MOP50或MOP100的倍数，以最大化兑换价值。

Operational Instructions and Safety Considerations

操作说明和安全注意事项

Initiating the coin exchange process is straightforward, requiring only the input of a valid mobile phone number for user identification. The machine subsequently utilizes this number (or, alternatively, an email address) to transmit a receipt upon completion of the transaction.

启动硬币兑换过程非常简单，只需输入有效的手机号码即可进行用户识别。机器随后利用该号码（或者电子邮件地址）在交易完成后发送收据。

To ensure the longevity of the machines and prevent potential damage, it is imperative to refrain from inserting damaged coins that exhibit bending, rust, or other physical impairments. These machines are primarily located in the main public areas of bank branches, and as such, their operation is confined to the banks' business hours.

为了确保机器的使用寿命并防止潜在的损坏，必须避免插入出现弯曲、生锈或其他物理损伤的损坏硬币。这些机器主要位于银行网点的主要公共区域，因此其操作仅限于银行营业时间内。

Sustained Demand for Coins Amidst Electronic Payment Adoption

电子支付的采用对硬币的持续需求

Despite the growing prevalence of electronic payment methods, the AMCM acknowledges the persistent demand for coins as a legitimate medium of exchange within Macao. In this regard, the authority remains steadfast in its commitment to monitoring public demand for coins, ensuring that the distribution, collection, and circulation of coins remain aligned with the payment needs of the citizenry.

尽管电子支付方式日益普及，澳门货币暨汇兑监理署承认对硬币作为澳门合法交换媒介的持续需求。在这方面，当局仍然坚定地致力于监测公众对硬币的需求，确保硬币的分配、收集和流通与公民的支付需求保持一致。

The AMCM's continuous monitoring of coin recycling status and inventory levels ensures that the supply of coins remains adequate to meet demand. The steady usage of the automatic coin exchange machines attests to their effectiveness in addressing a specific need within Macao's financial ecosystem.

AMCM 持续监控硬币回收状况和库存水平，确保硬币供应足以满足需求。自动兑换机的稳定使用证明其能够有效满足澳门金融生态系统的特定需求。