澳門增設硬幣兌換機加強貨幣管理

2021年11月，澳門金融管理局（AMCM）在澳門部署了六台初始硬幣兌換機，供市民將零錢兌換成紙幣或較大的硬幣。澳門貨幣暨匯兌監理署讚揚這項措施的成功，共處理了2,049萬枚硬幣，總價值1,369萬澳門元。目前，10 台機器策略性地部署在整個半島和島嶼上，其中 4 台最近安裝在北部、氹仔和路環。

Monetary Authority of Macao Introduces Additional Coin Exchange Machines to Enhance Currency Management

澳門金融管理局增設硬幣兌換機加強貨幣管理

Macao, December 2023: In a significant move to streamline currency exchange and facilitate convenience for citizens, the Monetary Authority of Macao (AMCM) has announced the expansion of its network of automatic coin exchange machines. This initiative, launched in collaboration with the two note-issuing banks, Banco Nacional Ultramarino (BNU) and Bank of China (BOC), has proven highly effective in addressing the demand for efficient conversion of small change to larger denominations.

澳門，2023 年 12 月：為了簡化貨幣兌換並便利市民，澳門金融管理局（AMCM）宣布擴大其自動硬幣兌換機網絡，這是一項重大舉措。該舉措是與兩家發鈔銀行——大西洋銀行（BNU）和中國銀行（BOC）合作發起的，事實證明，它在滿足小額零錢高效兌換為大面額的需求方面非常有效。

Since the inception of the program in November 2021, these self-service machines have processed an impressive 20.49 million coins, translating to a total value of MOP13.69 million. The overwhelming utilization of these machines underscores their efficacy in addressing the specific needs of Macao's residents.

自該計畫於2021年11月推出以來，這些自助服務機已處理了高達2,049萬枚硬幣，總價值達1,369萬澳門元。這些機器的大量使用凸顯了它們在滿足澳門居民的特定需求方面的功效。

Geographic Expansion and Convenient Accessibility

地理擴張和便捷的交通

Recognizing the growing demand for coin exchange services, the AMCM has strategically deployed an additional four machines, bringing the total number to 10 across the Peninsula and Islands. These machines have been meticulously placed in key locations to ensure accessibility for all citizens. Four of these machines are situated in the northern district, while the remaining two have been installed in Taipa and Coloane.

認識到對硬幣兌換服務不斷增長的需求，AMCM 策略性地額外部署了 4 台機器，使整個半島和島嶼的機器總數達到 10 台。這些機器被精心放置在關鍵位置，以確保所有公民都可以使用。其中四台機器位於北區，其餘兩台則安裝在氹仔和路環。

The current distribution of these machines, encompassing BNU branches at Iao Hon, Fai Chi Kei, and NAPE, and BOC branches at San Ma Lou, Red Market, Rua de 5 de Outubro, Villa de Mer, Praia Park, Nova City, and Kinglight Garden, ensures that all major livelihood and commercial districts in Macao are adequately served.

目前這些機器的分佈狀況，包括北京師範大學佑漢分行、筷子基分行和北洋分行，以及中國銀行分行新馬樓分行、紅街市分行、奧杜布羅街五號分行、Villa de Mer、Praia Park 、Nova City 和Kinglight花園，確保澳門各主要民生商圈得到充分服務。

User-Friendly Interface and Wide Acceptability

使用者友善的介面和廣泛的接受度

The user interface of these machines has been meticulously designed to cater to a diverse audience, offering language options in Chinese, Portuguese, and English. They seamlessly accept Macau patacas, ensuring a hassle-free exchange experience.

這些機器的使用者介面經過精心設計，可滿足不同受眾的需求，提供中文、葡萄牙語和英語等語言選項。他們無縫接受澳門元，確保無憂的兌換體驗。

To optimize the exchange process, it is advisable to avoid inserting HKD coins, as they are likely to be rejected and returned to the user. Additionally, it is recommended to insert exact amounts to facilitate seamless processing and avoid unnecessary delays. Unless the user's intent is to collect MOP1 coins specifically, it is recommended to insert multiples of MOP10, MOP20, MOP50, or MOP100 to maximize the exchange value.

為了優化兌換流程，建議避免插入港幣硬幣，因為它們可能會被拒絕並退還給用戶。此外，建議插入準確的金額，以促進無縫處理並避免不必要的延遲。除非用戶的目的是專門收集MOP1幣，否則建議插入MOP10、MOP20、MOP50或MOP100的倍數，以最大化兌換價值。

Operational Instructions and Safety Considerations

操作說明和安全注意事項

Initiating the coin exchange process is straightforward, requiring only the input of a valid mobile phone number for user identification. The machine subsequently utilizes this number (or, alternatively, an email address) to transmit a receipt upon completion of the transaction.

啟動硬幣兌換過程非常簡單，只需輸入有效的手機號碼即可進行用戶識別。機器隨後利用該號碼（或電子郵件地址）在交易完成後發送收據。

To ensure the longevity of the machines and prevent potential damage, it is imperative to refrain from inserting damaged coins that exhibit bending, rust, or other physical impairments. These machines are primarily located in the main public areas of bank branches, and as such, their operation is confined to the banks' business hours.

為了確保機器的使用壽命並防止潛在的損壞，必須避免插入出現彎曲、生鏽或其他物理損傷的損壞硬幣。這些機器主要位於銀行分行的主要公共區域，因此其操作僅限於銀行營業時間內。

Sustained Demand for Coins Amidst Electronic Payment Adoption

電子支付的採用對硬幣的持續需求

Despite the growing prevalence of electronic payment methods, the AMCM acknowledges the persistent demand for coins as a legitimate medium of exchange within Macao. In this regard, the authority remains steadfast in its commitment to monitoring public demand for coins, ensuring that the distribution, collection, and circulation of coins remain aligned with the payment needs of the citizenry.

儘管電子支付方式日益普及，澳門貨幣暨匯兌監理署承認對硬幣作為澳門合法交換媒介的持續需求。在這方面，當局仍然堅定地致力於監測公眾對硬幣的需求，確保硬幣的分配、收集和流通與公民的支付需求保持一致。

The AMCM's continuous monitoring of coin recycling status and inventory levels ensures that the supply of coins remains adequate to meet demand. The steady usage of the automatic coin exchange machines attests to their effectiveness in addressing a specific need within Macao's financial ecosystem.

AMCM 持續監控硬幣回收狀況和庫存水平，確保硬幣供應足以滿足需求。自動兌換機的穩定使用證明其能夠有效滿足澳門金融生態系統的特定需求。