由于技术问题，肯尼亚人无法通过Safaricom的M-Pesa购买肯尼亚电力令牌

自下午6点左右以来，客户一直在报告技术问题，并且在两个多小时后仍无法解决问题。

Kenyans trying to buy Kenya Power tokens through Safaricom's M-Pesa are currently unable to do so.

肯尼亚人试图通过Safaricom的M-Pesa购买肯尼亚电力令牌，目前无法做到。

Customers have been flagging technical hitches since around 6 pm, an issue that has remained unresolved over two hours later.

自下午6点左右以来，客户一直在标记技术障碍，这一问题在两个小时后仍未解决。

Those on M-Pesa have been receiving error messages like, “Transaction failed, M-PESA cannot complete payment of Ksh50.00 to KPLC PREPAID. Please try again shortly.”

M-PESA上的那些人一直在收到错误消息，例如“交易失败，M-PESA无法完成对KPLC预付的KSH50.00的付款。请尽快重试。”

Lucky are those receiving the error message; a good number of M-Pesa customers are not getting any messages at all after trying to buy electricity tokens.

幸运的是那些收到错误消息的人；尝试购买电力令牌后，许多M-PESA客户根本没有收到任何消息。

Reaching out to the power company, they have acknowledged the issue publicly stating, ” We are working to resolve a hitch, which is causing delays in vending of prepaid tokens. Apologies for the inconvenience caused.”

在与电力公司接触时，他们已经公开表示：“我们正在努力解决一个障碍，这导致延迟预付给令牌。对给您带来的不便表示歉意。”

Read: Airtel Money: Now Pay KPLC Bills with Zero Transaction Fees

阅读：Airtel Money：现在支付零交易费用的KPLC账单

Kenya Power does have other digital payment partners including Equitel, Airtel Money Co-op Bank and KCB Bank. These other platforms are working seamlessly for now. Notably, buying Kenya Power Tokens through Airtel money comes at no extra charge.

肯尼亚电力公司确实有其他数字支付合作伙伴，包括Equitel，Airtel Money Coop Bank和KCB银行。这些其他平台目前正在无缝地工作。值得注意的是，通过Airtel Money购买肯尼亚电力令牌无需额外费用。