由於技術問題，肯尼亞人無法通過Safaricom的M-Pesa購買肯尼亞電力令牌

自下午6點左右以來，客戶一直在報告技術問題，並且在兩個多小時後仍無法解決問題。

Kenyans trying to buy Kenya Power tokens through Safaricom's M-Pesa are currently unable to do so.

肯尼亞人試圖通過Safaricom的M-Pesa購買肯尼亞電力令牌，目前無法做到。

Customers have been flagging technical hitches since around 6 pm, an issue that has remained unresolved over two hours later.

自下午6點左右以來，客戶一直在標記技術障礙，這一問題在兩個小時後仍未解決。

Those on M-Pesa have been receiving error messages like, “Transaction failed, M-PESA cannot complete payment of Ksh50.00 to KPLC PREPAID. Please try again shortly.”

M-PESA上的那些人一直在收到錯誤消息，例如“交易失敗，M-PESA無法完成對KPLC預付的KSH50.00的付款。請盡快重試。”

Lucky are those receiving the error message; a good number of M-Pesa customers are not getting any messages at all after trying to buy electricity tokens.

幸運的是那些收到錯誤消息的人；嘗試購買電力令牌後，許多M-PESA客戶根本沒有收到任何消息。

Reaching out to the power company, they have acknowledged the issue publicly stating, ” We are working to resolve a hitch, which is causing delays in vending of prepaid tokens. Apologies for the inconvenience caused.”

在與電力公司接觸時，他們已經公開表示：“我們正在努力解決一個障礙，這導致延遲預付給令牌。對給您帶來的不便表示歉意。”

Read: Airtel Money: Now Pay KPLC Bills with Zero Transaction Fees

閱讀：Airtel Money：現在支付零交易費用的KPLC賬單

Kenya Power does have other digital payment partners including Equitel, Airtel Money Co-op Bank and KCB Bank. These other platforms are working seamlessly for now. Notably, buying Kenya Power Tokens through Airtel money comes at no extra charge.

肯尼亞電力公司確實有其他數字支付合作夥伴，包括Equitel，Airtel Money Coop Bank和KCB銀行。這些其他平台目前正在無縫地工作。值得注意的是，通過Airtel Money購買肯尼亞電力令牌無需額外收費。