埃森哲战胜逆境、拥抱多元化和包容性之旅

埃森哲全球包容性和多元化策略师 Nellie Borrero 在她的新书《坚定不移》中讲述了她 1986 年应对种族主义的经历，强调了该公司最初的缺陷。不过，她还描述了她为培育更具包容性的文化所做的努力，从而制定了 2025 年改善种族和性别代表性的目标。尽管 DEI 政策面临法律挑战，埃森哲仍致力于实现这些目标。

Unwavering in the Face of Adversity: Accenture's Journey Towards Diversity and Inclusion

逆境中坚定不移：埃森哲的多元化和包容性之旅

In 1986, Nellie Borrero, now Accenture's senior strategic adviser for global inclusion and diversity, embarked upon her career at a consulting firm, the forerunner to Accenture. Her experiences there exposed her to the insidious nature of racism, which she has tirelessly fought against throughout her esteemed tenure at the company.

1986 年，现任埃森哲全球包容性和多元化高级战略顾问的内莉·博雷罗 (Nellie Borrero) 在一家咨询公司（埃森哲的前身）开始了她的职业生涯。她在那里的经历让她接触到了种族主义的阴险本质，她在公司受人尊敬的任期内一直不懈地与种族主义作斗争。

Early on, Borrero encountered blatant discrimination. A secretary handed her a subway token, mockingly referring to her as the "token hire." At her inaugural Christmas party, the partner who had hired her presented her with a brightly wrapped gift that, upon opening, revealed itself to be roach spray, accompanied by the disparaging remark that Puerto Ricans were known for having roaches in their homes.

博雷罗很早就遭遇了公然的歧视。一位秘书递给她一张地铁代币，并嘲笑她为“代币雇佣”。在她的就职圣诞晚会上，雇用她的合作伙伴向她赠送了一份包装精美的礼物，打开后发现它是蟑螂喷雾剂，并附有贬低的言论，称波多黎各人以家里有蟑螂而闻名。

Humiliated and deeply wounded, Borrero confronted the partner, expressing her sense of indignity and her belief that she did not belong in such an environment. To her surprise, the partner expressed remorse and pledged to support her in her endeavors to transform the company's culture.

博雷罗感到羞辱和深深的伤害，她面对伴侣，表达了她的屈辱感，并相信她不属于这样的环境。令她惊讶的是，这位合伙人表示悔恨，并承诺支持她改变公司文化的努力。

Borrero's unwavering determination and the subsequent support of her colleagues culminated in the publication of "Unwavering: Rejecting Bias, Igniting Change, Celebrating Inclusion." This poignant memoir chronicles her nearly four-decade-long crusade to instill diversity, equity, and inclusion (DEI) principles at Accenture.

博雷罗坚定不移的决心和同事们随后的支持最终促成了《坚定不移：拒绝偏见、点燃变革、庆祝包容》一书的出版。这本令人心酸的回忆录记录了她在埃森哲近四个十年的时间里为灌输多样性、公平和包容 (DEI) 原则而进行的努力。

In 2020, Accenture boldly established ambitious goals for racial and gender representation within its U.S. workforce. These objectives included increasing the percentage of Hispanic U.S. employees from 9.5% to 13% by 2025 and elevating the proportion of Hispanic U.S. managing directors from 3.5% to 4.7%.

2020 年，埃森哲大胆地为美国员工队伍中的种族和性别代表性制定了雄心勃勃的目标。这些目标包括到 2025 年将西班牙裔美国员工的比例从 9.5% 提高到 13%，并将西班牙裔美国董事总经理的比例从 3.5% 提高到 4.7%。

"We set out these goals because we wanted to hold ourselves accountable," Borrero explained in an interview with The Associated Press. "We still have those goals in place for 2025, and I'm thrilled with the progress we've made."

“我们制定这些目标是因为我们想让自己承担责任，”博雷罗在接受美联社采访时解释道。 “我们仍然有 2025 年的目标，我对我们所取得的进展感到兴奋。”

Despite facing legal challenges orchestrated by conservative activists and elected officials who question the legality of DEI policies, Accenture remains resolute in its commitment to diversity and inclusion.

尽管面临保守派活动人士和民选官员发起的质疑 DEI 政策合法性的法律挑战，埃森哲仍然坚定地致力于多元化和包容性。

"We understand the business imperative, the business value of diversity from the perspective of clients and customers," Borrero emphasized. "Those organizations that recognize this will continue to champion diversity."

博雷罗强调：“我们从客户和顾客的角度理解业务的必要性和多元化的业务价值。” “那些认识到这一点的组织将继续倡导多样性。”

Borrero recognizes the challenges inherent in creating an inclusive workplace and acknowledges the importance of fostering a culture of grace. "We have many people who want to be allies but are awkward allies," she said. "They don't want to hurt or offend. But we need to give each other grace in this process."

博雷罗认识到创建包容性工作场所所固有的挑战，并承认培育优雅文化的重要性。 “我们有很多人想成为盟友，但都是尴尬的盟友，”她说。 “他们不想伤害或冒犯。但我们需要在这个过程中给予彼此宽容。”

She believes that education and empathy are crucial in fostering genuine understanding and reducing unintentional biases. "We can choose to educate the person that committed the offense," she advised. "They can choose to receive it. But if they continue to behave in a certain way, then grace is gone."

她认为，教育和同理心对于促进真正的理解和减少无意识的偏见至关重要。 “我们可以选择教育犯罪者，”她建议道。 “他们可以选择接受它。但如果他们继续以某种方式行事，那么恩典就消失了。”

While Accenture has made significant progress in increasing representation, Borrero acknowledges that the work is far from over. The number of Latinos and Black people in managerial roles remains small, but she is determined to continue pushing for equitable outcomes.

尽管埃森哲在增加代表性方面取得了重大进展，但博雷罗承认这项工作还远未结束。担任管理职位的拉丁裔和黑人人数仍然很少，但她决心继续推动公平的结果。

"I cannot tell you the level of effort it has taken to even get to where we are now," she said. "We are going to continue to put intensity into this. This is heavy, heavy lifting. I am pleased with our progress, but I'm not satisfied."

“我无法告诉你我们付出了多大的努力才达到现在的水平，”她说。 “我们将继续加大力度。这是一项繁重的工作。我对我们的进展感到满意，但我并不满足。”

Borrero's unwavering advocacy and Accenture's unwavering commitment to diversity and inclusion serve as a beacon of hope in a world grappling with systemic inequality. Their steadfast efforts will undoubtedly continue to inspire progress and foster a more just and equitable society for all.

博雷罗坚定不移的倡导和埃森哲对多元化和包容性坚定不移的承诺，成为努力解决系统性不平等问题的世界的希望灯塔。他们的坚定努力无疑将继续激励进步，为所有人建立一个更加公正和公平的社会。