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埃森哲全球包容性和多元化高級策略顧問 Nellie Borrero 在她的《堅定不移》一書中分享了她 40 年來在公司促進 DEI 實踐的歷程。儘管最初經歷種族主義,博雷羅堅持了下來,現在領導埃森哲致力於增加西班牙裔和黑人員工在領導職位上的代表性。在 DEI 政策面臨法律挑戰的情況下,埃森哲重申其 2025 年目標,並認識到業務必要性和客戶對多元化的需求。
Pioneering Diversity and Inclusion: Nellie Borrero's Unwavering Journey at Accenture
開拓多元化與包容性:Nellie Borrero 在埃森哲堅定不移的旅程
Historical Context and Personal Experiences
歷史背景與個人經歷
Nellie Borrero, a trailblazing force in the world of diversity, equity, and inclusion (DEI), joined a renowned consulting firm, the predecessor to Accenture, in 1986. Her entrance into this predominantly white male environment was met with blatant and insidious racism.
Nellie Borrero 是多元化、公平和包容(DEI) 領域的開拓者,於1986 年加入了一家著名的諮詢公司,即埃森哲的前身。她進入這個以白人男性為主的環境時遇到了公然且陰險的種族主義。
"I soon realized the harsh reality of being a racial minority in a corporate setting," Borrero recounts in her new book, "Unwavering: Rejecting Bias, Igniting Change, Celebrating Inclusion." A secretary greeted her with a subway token, implying she was merely a "token hire." At her first Christmas party, she was subjected to a demeaning and humiliating gift of roach spray, a cruel mockery of the stereotype that Puerto Ricans had roach-infested homes.
博雷羅在她的新書《堅定不移:拒絕偏見、點燃變革、慶祝包容》中回憶道:“我很快意識到在企業環境中作為少數族裔的殘酷現實。”一位秘書用地鐵代幣迎接她,暗示她只是一個「代幣僱傭者」。在她的第一次聖誕派對上,她收到了一份有辱人格和侮辱性的蟑螂噴霧禮物,這是對波多黎各人家裡蟑螂出沒的刻板印象的殘酷嘲諷。
These experiences profoundly impacted Borrero, igniting a deep-seated determination to transform the company's culture. She confronted the partner responsible for the offensive gift, expressing her sense of humiliation and alienation. To her surprise, the partner expressed remorse and pledged to support her efforts to create a more inclusive workplace.
這些經歷對博雷羅產生了深遠的影響,激發了他改變公司文化的堅定決心。她與負責這份冒犯性禮物的伴侶對峙,表達了她的羞辱和疏遠感。令她驚訝的是,這位合夥人表示悔恨,並承諾支持她創造一個更具包容性的工作場所的努力。
Building a Legacy of DEI
打造 DEI 的遺產
As Accenture's senior strategic adviser for global inclusion and diversity, Borrero has dedicated nearly four decades to fostering DEI practices within the organization. Her unwavering commitment has resulted in significant progress, including the establishment of aspirational goals to increase racial and gender representation in its U.S. workforce.
身為埃森哲全球包容性和多元化的高級策略顧問,Borrero 近四十年來一直致力於在組織內促進 DEI 實踐。她堅定不移的承諾帶來了重大進展,包括制定了提高美國勞動力中種族和性別代表性的理想目標。
"In 2020, we set ambitious goals for increasing the number of Hispanic and Black employees in leadership positions," Borrero explains. The company aims to increase the percentage of Hispanic U.S. employees from 9.5% to 13% by 2025 and the percentage of Hispanic U.S. managing directors from 3.5% to 4.7%.
「2020 年,我們制定了雄心勃勃的目標,以增加擔任領導職務的西班牙裔和黑人員工的數量,」博雷羅解釋道。該公司的目標是到2025年將西班牙裔美國員工的比例從9.5%提高到13%,西班牙裔美國董事總經理的比例從3.5%提高到4.7%。
Navigating Legal Challenges and Ally Support
應對法律挑戰和盟友支持
Despite the progress made, DEI initiatives have faced legal challenges from conservative activists and elected officials. However, Accenture remains steadfast in its commitment to its goals.
儘管取得了進展,DEI 倡議仍面臨保守派活動人士和民選官員的法律挑戰。然而,埃森哲仍然堅定地致力於其目標。
"These challenges are a reminder that the fight for diversity and inclusion is not over," Borrero emphasizes. "But we are encouraged by the support of our clients and customers who recognize the business value of diversity."
博雷羅強調:“這些挑戰提醒我們,爭取多樣性和包容性的鬥爭尚未結束。” “但我們的客戶和消費者認識到多元化的商業價值,他們的支持讓我們深受鼓舞。”
Borrero highlights the importance of allyship in advancing DEI. "We have many allies who want to be supportive but may be unsure of how to do so effectively," she notes. "We must grant them grace and educate them with sensitivity and understanding."
博雷羅強調了盟友關係在推進 DEI 方面的重要性。 「我們有許多盟友想要提供支持,但可能不確定如何有效地做到這一點,」她指出。 “我們必須給予他們恩典,並以敏感和理解的方式教育他們。”
Progress and Challenges in Latino and Black Representation
拉丁裔和黑人代表性的進展和挑戰
While Accenture has made strides in increasing Latino and Black representation, Borrero acknowledges that more progress is needed. "The number of Latinos and Black people in managerial roles is still small," she concedes. "We are investing significant effort in addressing this disparity."
儘管埃森哲在增加拉丁裔和黑人代表性方面取得了長足進步,但博雷羅承認還需要取得更多進展。 「擔任管理職的拉丁裔和黑人人數仍然很少,」她承認。 “我們正在投入巨大的努力來解決這一差距。”
Conclusion
結論
Nellie Borrero's unwavering journey at Accenture serves as a testament to the power of one individual's determination to create a more equitable and inclusive workplace. Her experiences, both positive and negative, have shaped her mission to foster a culture where diverse perspectives are valued and celebrated.
Nellie Borrero 在埃森哲堅定不移的經歷證明了個人創造更公平和包容的工作場所的決心的力量。她的經歷,無論是積極的還是消極的,塑造了她的使命,即培育一種重視和慶祝不同觀點的文化。
As DEI initiatives face legal challenges and ongoing societal resistance, Borrero remains optimistic about the future. "Organizations that understand the business imperative of diversity will continue to support these efforts," she affirms. "Together, we can create a world where everyone has the opportunity to succeed and reach their full potential."
由於 DEI 倡議面臨法律挑戰和持續的社會阻力,博雷羅對未來仍樂觀。 「了解多元化的商業必要性的組織將繼續支持這些努力,」她肯定地說。 “共同努力,我們可以創造一個每個人都有機會成功並充分發揮潛力的世界。”
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