Trailblazing DEI Advocate Nellie Borrero Leads Unwavering Journey at Accenture

In her book "Unwavering," Nellie Borrero, Accenture's senior strategic adviser for global inclusion and diversity, shares her 40-year journey of fostering DEI practices at the company. Despite initial experiences of racism, Borrero persisted and now leads Accenture's commitment to increase representation of Hispanic and Black employees in leadership roles. Amidst legal challenges to DEI policies, Accenture reasserts its 2025 goals, recognizing the business imperatives and client demand for diversity.

Pioneering Diversity and Inclusion: Nellie Borrero's Unwavering Journey at Accenture

Historical Context and Personal Experiences

Nellie Borrero, a trailblazing force in the world of diversity, equity, and inclusion (DEI), joined a renowned consulting firm, the predecessor to Accenture, in 1986. Her entrance into this predominantly white male environment was met with blatant and insidious racism.

"I soon realized the harsh reality of being a racial minority in a corporate setting," Borrero recounts in her new book, "Unwavering: Rejecting Bias, Igniting Change, Celebrating Inclusion." A secretary greeted her with a subway token, implying she was merely a "token hire." At her first Christmas party, she was subjected to a demeaning and humiliating gift of roach spray, a cruel mockery of the stereotype that Puerto Ricans had roach-infested homes.

These experiences profoundly impacted Borrero, igniting a deep-seated determination to transform the company's culture. She confronted the partner responsible for the offensive gift, expressing her sense of humiliation and alienation. To her surprise, the partner expressed remorse and pledged to support her efforts to create a more inclusive workplace.

Building a Legacy of DEI

As Accenture's senior strategic adviser for global inclusion and diversity, Borrero has dedicated nearly four decades to fostering DEI practices within the organization. Her unwavering commitment has resulted in significant progress, including the establishment of aspirational goals to increase racial and gender representation in its U.S. workforce.

"In 2020, we set ambitious goals for increasing the number of Hispanic and Black employees in leadership positions," Borrero explains. The company aims to increase the percentage of Hispanic U.S. employees from 9.5% to 13% by 2025 and the percentage of Hispanic U.S. managing directors from 3.5% to 4.7%.

Navigating Legal Challenges and Ally Support

Despite the progress made, DEI initiatives have faced legal challenges from conservative activists and elected officials. However, Accenture remains steadfast in its commitment to its goals.

"These challenges are a reminder that the fight for diversity and inclusion is not over," Borrero emphasizes. "But we are encouraged by the support of our clients and customers who recognize the business value of diversity."

Borrero highlights the importance of allyship in advancing DEI. "We have many allies who want to be supportive but may be unsure of how to do so effectively," she notes. "We must grant them grace and educate them with sensitivity and understanding."

Progress and Challenges in Latino and Black Representation

While Accenture has made strides in increasing Latino and Black representation, Borrero acknowledges that more progress is needed. "The number of Latinos and Black people in managerial roles is still small," she concedes. "We are investing significant effort in addressing this disparity."

Conclusion

Nellie Borrero's unwavering journey at Accenture serves as a testament to the power of one individual's determination to create a more equitable and inclusive workplace. Her experiences, both positive and negative, have shaped her mission to foster a culture where diverse perspectives are valued and celebrated.

As DEI initiatives face legal challenges and ongoing societal resistance, Borrero remains optimistic about the future. "Organizations that understand the business imperative of diversity will continue to support these efforts," she affirms. "Together, we can create a world where everyone has the opportunity to succeed and reach their full potential."