標題：Revolut拒絕報銷因管理錯誤而丟失加密資產的客戶

據報導，這家金融技術公司Revolut拒絕償還因行政錯誤而失去加密資產的客戶。

A customer of the financial technology firm Revolut has lost crypto assets due to an administrative error and the fintech firm reportedly refuses to reimburse the funds.

由於行政錯誤，金融技術公司Revolut的客戶失去了加密資產，據報導，這家金融科技公司拒絕償還資金。

According to BBC, Tzoni Raykov, a Bulgarian national, attempted to transfer $1,500 worth of the stablecoin USDC from a separate crypto wallet to his Revolut account.

根據英國廣播公司（BBC）的說法，保加利亞國民Tzoni Raykov試圖將價值1,500美元的Stablecoin USDC從單獨的加密錢包轉移到他的Revolut帳戶。

Raykov says he first sent $10 worth of USDC as a test and selected the Polygon POS (proof of stake) network to facilitate the transfer. The $10 transfer was successful.

Raykov說，他首先發送了價值10美元的USDC作為測試，並選擇了Polygon POS（股份證明）網絡以促進轉移。 10美元的轉會成功。

However, when Raykov subsequently sent $1,500 worth of USDC, he selected the “Polygon (bridged)” network. He says the method of transfer converted the stablecoin into its bridged version, USDC.e.

但是，當Raykov隨後發送價值1,500美元的USDC時，他選擇了“ Polygon（橋接）”網絡。他說，轉移的方法將穩定的人轉換為橋接版本USDC.E。

Revolut received the bridged USDC, but the fintech firm doesn’t accept the asset. The $1,500 worth of the stablecoin hasn’t appeared in Raykov’s account or been sent back to him.

Revolut收到了橋接的USDC，但金融科技公司不接受資產。價值1,500美元的Stablecoin尚未出現在Raykov的帳戶中，也沒有被送回他。

suggest that the error occurred due to a lack of clarity in the instructions provided by Revolut for receiving the cryptocurrency.

建議發生錯誤是由於Revolut為接收加密貨幣提供的指示缺乏明確性而發生的。

An interviewee, who lost 1,500 USD in stablecoins after an administrative error, expressed frustration at the lack of response from the fintech firm.

一位受訪者在行政錯誤後損失了1,500美元的穩定幣，對金融科技公司缺乏回應感到沮喪。

The interviewee said that he had attempted to transfer a small amount of USDC to test the process before sending a larger sum. The smaller transfer, involving 10 USD in USDC, was completed successfully. However, when he tried to send 1,500 USD in USDC, it seems that the bank received a different asset, which they do not support.

受訪者說，他曾試圖轉移少量的USDC來測試該過程，然後再發送更大的款項。涉及USDC的10美元的較小轉讓成功完成。但是，當他試圖向USDC發送1,500美元時，該銀行似乎獲得了不同的資產，他們不支持這些資產。

The interviewee stated that the error was not his fault and that he followed the bank’s instructions. He added that he will not stop contacting the bank until they resolve the issue.

受訪者說，錯誤不是他的錯，他遵循銀行的指示。他補充說，在解決問題之前，他不會停止與銀行聯繫。

The interviewee is an oil engineer and a father of two, juggling a busy schedule. He explained that he had been trying to contact the bank for the past two months but had yet to receive a response.

受訪者是一名石油工程師，也是兩個孩子的父親，在忙碌的日程安排中。他解釋說，他過去兩個月一直試圖與銀行聯繫，但尚未收到回應。

The interviewee’s story highlights the challenges that can arise when dealing with different crypto assets and chains. It also raises questions about the responsibility of fintech firms in handling such errors.

受訪者的故事突出了處理不同的加密資產和連鎖店時可能出現的挑戰。它還提出了有關金融科技公司在處理此類錯誤方面的責任的疑問。