标题：Revolut拒绝报销因管理错误而丢失加密资产的客户

据报道，这家金融技术公司Revolut拒绝偿还因行政错误而失去加密资产的客户。

A customer of the financial technology firm Revolut has lost crypto assets due to an administrative error and the fintech firm reportedly refuses to reimburse the funds.

由于行政错误，金融技术公司Revolut的客户失去了加密资产，据报道，这家金融科技公司拒绝偿还资金。

According to BBC, Tzoni Raykov, a Bulgarian national, attempted to transfer $1,500 worth of the stablecoin USDC from a separate crypto wallet to his Revolut account.

根据英国广播公司（BBC）的说法，保加利亚国民Tzoni Raykov试图将价值1,500美元的Stablecoin USDC从单独的加密钱包转移到他的Revolut帐户。

Raykov says he first sent $10 worth of USDC as a test and selected the Polygon POS (proof of stake) network to facilitate the transfer. The $10 transfer was successful.

Raykov说，他首先发送了价值10美元的USDC作为测试，并选择了Polygon POS（股份证明）网络以促进转移。 10美元的转会成功。

However, when Raykov subsequently sent $1,500 worth of USDC, he selected the “Polygon (bridged)” network. He says the method of transfer converted the stablecoin into its bridged version, USDC.e.

但是，当Raykov随后发送价值1,500美元的USDC时，他选择了“ Polygon（桥接）”网络。他说，转移的方法将稳定的人转换为桥接版本USDC.E。

Revolut received the bridged USDC, but the fintech firm doesn’t accept the asset. The $1,500 worth of the stablecoin hasn’t appeared in Raykov’s account or been sent back to him.

Revolut收到了桥接的USDC，但金融科技公司不接受资产。价值1,500美元的Stablecoin尚未出现在Raykov的帐户中，也没有被送回他。

suggest that the error occurred due to a lack of clarity in the instructions provided by Revolut for receiving the cryptocurrency.

建议发生错误是由于Revolut为接收加密货币提供的指示缺乏明确性而发生的。

An interviewee, who lost 1,500 USD in stablecoins after an administrative error, expressed frustration at the lack of response from the fintech firm.

一位受访者在行政错误后损失了1,500美元的稳定币，对金融科技公司缺乏回应感到沮丧。

The interviewee said that he had attempted to transfer a small amount of USDC to test the process before sending a larger sum. The smaller transfer, involving 10 USD in USDC, was completed successfully. However, when he tried to send 1,500 USD in USDC, it seems that the bank received a different asset, which they do not support.

受访者说，他曾试图转移少量的USDC来测试该过程，然后再发送更大的款项。涉及USDC的10美元的较小转让成功完成。但是，当他试图向USDC发送1,500美元时，该银行似乎获得了不同的资产，他们不支持这些资产。

The interviewee stated that the error was not his fault and that he followed the bank’s instructions. He added that he will not stop contacting the bank until they resolve the issue.

受访者说，错误不是他的错，他遵循银行的指示。他补充说，在解决问题之前，他不会停止与银行联系。

The interviewee is an oil engineer and a father of two, juggling a busy schedule. He explained that he had been trying to contact the bank for the past two months but had yet to receive a response.

受访者是一名石油工程师，也是两个孩子的父亲，在忙碌的日程安排中。他解释说，他过去两个月一直试图与银行联系，但尚未收到回应。

The interviewee’s story highlights the challenges that can arise when dealing with different crypto assets and chains. It also raises questions about the responsibility of fintech firms in handling such errors.

受访者的故事突出了处理不同的加密资产和连锁店时可能出现的挑战。它还提出了有关金融科技公司在处理此类错误方面的责任的疑问。