巴克莱顾客在被告知要与食品银行接触时，他们面临中断的第三天，留下了烟气

烟雾客户面临第三天的干扰，他们一直在社交媒体上接触巴克莱的支持，有人说他们无法支付账单，提取现金或购买购物。

Barclays customers have faced a third day of disruption to its services, leaving some unable to pay bills, withdraw cash, or buy shopping.

巴克莱客户已经面临对其服务的第三天中断，一些人无法支付账单，提取现金或购买购物。

Customers fuming over the disruption have been reaching out to Barclays support on social media.

在社交媒体上为巴克莱​​的支持而闻名的客户一直在与巴克莱的支持联系。

However, the bank's response to some complaints has angered customers, with one being advised to contact the Trussell Trust, a charity which runs food banks.

但是，该银行对某些投诉的反应激怒了客户，建议一家与经营食品银行的慈善机构Trussell Trust联系。

The X (formerly Twitter) user told Barclays she has “no access to money” and is unable to feed her children.

X（以前是Twitter）用户告诉巴克莱，她“没有钱”，无法养活孩子。

After being told by the bank that cards and cash machines could still be used as normal, the user wrote: “I cannot use my card or cash machines because I cannot transfer my money out of my savings account! I have NO ACCESS TO MONEY.

用户被银行告诉您的卡和现金机仍然可以正常使用后，用户写道：“我无法使用我的卡或现金机，因为我无法将钱从储蓄帐户中转移出来！我无法获得金钱。

“I have ZERO funds available to me, I cannot transfer any money, my husband and I both bank with you so our whole household has no access to money!”

“我有零资金，我无法转移任何钱，我和我的丈夫都和你在一起，所以我们的整个家庭都无法获得金钱！”

In response Barclays wrote: “I'm really sorry that the issues we're facing have left you in this position. Are there any family or friends who can offer support? We're working to fix this as a priority, please keep checking our service status page, which will be updated as soon as any changes happen.”

巴克莱（Barclays）表示：“我感到非常抱歉，我们面临的问题使您处于这个位置。有没有家人或朋友可以提供支持？我们正在努力将其作为优先事项，请继续检查我们的服务状态页面，一旦发生任何更改，该页面将立即进行更新。”

The user criticised the response as “so triggering” which later prompted the bank's X account to share links to the Trussell Trust and Citizens Advice.

用户批评回应是“如此触发”，后来促使银行的X帐户共享了与Trussell Trust和Citizens建议的链接。

Other customers were told to continue checking ‘Barclays service status’ online for updates as the bank worked to fix the issue.

其他客户被告知要继续在线检查“巴克莱服务状态”以获取更新，因为银行致力于解决该问题。