微軟推出自主代理程式來自動化日常工作流程

這些自主代理是特定於任務的人工智慧 (AI) 模型，旨在從頭到尾處理工作任務。

Microsoft (NASDAQ:MSFT) has announced that its autonomous agents will be available via Copilot Studio next month. These agents are designed to handle work tasks from start to finish.

微軟（納斯達克股票代碼：MSFT）宣布其自主代理將於下個月透過 Copilot Studio 提供。這些代理旨在從頭到尾處理工作任務。

Accessible to all users, the agents will require a clear set of rules or guidelines to follow, along with any reference documents for the AI to refer to when executing the task. Microsoft has also allowed room for the AI agent’s owners or operators to step in and check the agent’s work along the way or for the agent to notify its owner/operator if it hits a roadblock and isn’t sure what to do next.

所有使用者都可以存取代理，代理將需要遵循一套明確的規則或指南，以及人工智慧在執行任務時參考的任何參考文件。微軟還為人工智慧代理的所有者或操作員留出了空間，讓他們介入並檢查代理的工作，或者讓代理在遇到障礙並且不確定下一步該做什麼時通知其所有者/操作員。

“Agents draw on the context of your work data in Microsoft 365 Graph, systems of record, Dataverse, and Fabric, and can support everything from your IT help desk to employee onboarding and act as a personal concierge for sales and service,” read a Microsoft announcement.

「代理商利用 Microsoft 365 Graph、記錄系統、Dataverse 和 Fabric 中的工作資料上下文，可以支援從 IT 服務台到員工入職的所有內容，並充當銷售和服務的個人禮賓員，」請閱讀微軟公告。

Several major companies, such as McKinsey & Company and Thomson Reuters, have already tested these agents and reported that lead times could be reduced by 90%, and administrative work slashed by 30%, thanks to the autonomous agents. On its website, Microsoft highlights a sales qualification agent, a supplier communications agent and a customer knowledge management agent, but users will be able to create agents for practically any of their mundane, formulaic workflows.

麥肯錫公司和湯森路透等幾家大公司已經對這些代理進行了測試，並報告稱，由於自主代理，交付時間可以縮短 90%，行政工作可以減少 30%。微軟在其網站上重點介紹了銷售資格代理、供應商通訊代理和客戶知識管理代理，但用戶將能夠為幾乎任何平凡、公式化的工作流程建立代理。

These autonomous agents will undoubtedly be a positive for anyone who can find a way to automate part of their workflow or anyone who finds themselves doing a repetitive task that can easily be automated. But beyond clear use cases for businesses, Microsoft likely sees these autonomous agents as a way to generate revenue from its AI offerings. As we’ve covered in the past weeks, it’s no secret that AI companies and the AI branches of big tech firms are operating at a loss.

對於任何能夠找到一種方法來自動化部分工作流程的人或任何發現自己正在執行可以輕鬆自動化的重複任務的人來說，這些自主代理無疑將​​是積極的。但除了明確的企業用例之外，微軟可能還將這些自主代理視為從其人工智慧產品中創造收入的一種方式。正如我們過去幾週所報導的那樣，人工智慧公司和大型科技公司的人工智慧分支機構正在虧損運營，這已不是什麼秘密。

They are spending billions on computing infrastructure and data to train and run their models while not generating enough revenue from those same models to cover their costs. Putting a tool as useful as the autonomous agents behind the $200 per month Copilot Studio subscription may incentivize more businesses, especially corporates, to become paying customers of Microsoft’s AI products, inching the company closer to the profitability its investors are eagerly waiting for in its AI operations.

他們在計算基礎設施和數據上花費了數十億美元來訓練和運行他們的模型，但沒有從這些相同的模型中產生足夠的收入來支付他們的成本。 Putting a tool as useful as the autonomous agents behind the $200 per month Copilot Studio subscription may incentivize more businesses, especially corporates, to become paying customers of Microsoft's AI products, inching the company closer to the profitability its investors are eagerly waiting for in its AI營運.