微软推出自主代理来自动化日常工作流程

这些自主代理是特定于任务的人工智能 (AI) 模型，旨在从头到尾处理工作任务。

Microsoft (NASDAQ:MSFT) has announced that its autonomous agents will be available via Copilot Studio next month. These agents are designed to handle work tasks from start to finish.

微软（纳斯达克股票代码：MSFT）宣布其自主代理将于下个月通过 Copilot Studio 提供。这些代理旨在从头到尾处理工作任务。

Accessible to all users, the agents will require a clear set of rules or guidelines to follow, along with any reference documents for the AI to refer to when executing the task. Microsoft has also allowed room for the AI agent’s owners or operators to step in and check the agent’s work along the way or for the agent to notify its owner/operator if it hits a roadblock and isn’t sure what to do next.

所有用户都可以访问代理，代理将需要遵循一套明确的规则或指南，以及人工智能在执行任务时参考的任何参考文档。微软还为人工智能代理的所有者或操作员留出了空间，让他们介入并检查代理的工作，或者让代理在遇到障碍并且不确定下一步该做什么时通知其所有者/操作员。

“Agents draw on the context of your work data in Microsoft 365 Graph, systems of record, Dataverse, and Fabric, and can support everything from your IT help desk to employee onboarding and act as a personal concierge for sales and service,” read a Microsoft announcement.

“代理利用 Microsoft 365 Graph、记录系统、Dataverse 和 Fabric 中的工作数据上下文，可以支持从 IT 帮助台到员工入职的所有内容，并充当销售和服务的个人礼宾员，”阅读微软公告。

Several major companies, such as McKinsey & Company and Thomson Reuters, have already tested these agents and reported that lead times could be reduced by 90%, and administrative work slashed by 30%, thanks to the autonomous agents. On its website, Microsoft highlights a sales qualification agent, a supplier communications agent and a customer knowledge management agent, but users will be able to create agents for practically any of their mundane, formulaic workflows.

麦肯锡公司和汤森路透等几家大公司已经对这些代理进行了测试，并报告称，由于自主代理，交付时间可以缩短 90%，行政工作可以减少 30%。微软在其网站上重点介绍了销售资格代理、供应商通信代理和客户知识管理代理，但用户将能够为几乎任何平凡、公式化的工作流程创建代理。

These autonomous agents will undoubtedly be a positive for anyone who can find a way to automate part of their workflow or anyone who finds themselves doing a repetitive task that can easily be automated. But beyond clear use cases for businesses, Microsoft likely sees these autonomous agents as a way to generate revenue from its AI offerings. As we’ve covered in the past weeks, it’s no secret that AI companies and the AI branches of big tech firms are operating at a loss.

对于任何能够找到一种方法来自动化部分工作流程的人或任何发现自己正在执行可以轻松自动化的重复任务的人来说，这些自主代理无疑将是积极的。但除了明确的企业用例之外，微软可能还将这些自主代理视为从其人工智能产品中创收的一种方式。正如我们过去几周所报道的那样，人工智能公司和大型科技公司的人工智能分支机构正在亏损运营，这已不是什么秘密。

They are spending billions on computing infrastructure and data to train and run their models while not generating enough revenue from those same models to cover their costs. Putting a tool as useful as the autonomous agents behind the $200 per month Copilot Studio subscription may incentivize more businesses, especially corporates, to become paying customers of Microsoft’s AI products, inching the company closer to the profitability its investors are eagerly waiting for in its AI operations.

他们在计算基础设施和数据上花费了数十亿美元来训练和运行他们的模型，但没有从这些相同的模型中产生足够的收入来支付他们的成本。在每月 200 美元的 Copilot Studio 订阅背后提供一个与自主代理一样有用的工具，可能会激励更多企业，尤其是企业，成为微软人工智能产品的付费客户，从而使该公司更接近投资者热切期待的人工智能盈利能力。运营。