Aeroates: Redefining the Aviation Industry's Workforce Model

Aeroates is a Malta-based HR and compliance solutions provider, who are redefining the workforce model of the aviation industry by using an innovative approach.

The aviation industry is quickly changing, and because of this, precision and adaptability are qualities that are not just good to have, but completely necessary.

As we come out of the pandemic-era, passenger numbers are returning (and in many instances; have surpassed) to the levels they were at before the pandemic, and are even expected to continue rising, and there is an immediate need for staffing solutions which are efficient and useful.

This is where Aeroates comes in. Aeroates are a Malta-based HR and compliance solutions provider, who are redefining the workforce model of the aviation industry by using an innovative approach: providing temporary staff, fully outsourcing HR services, and working specifically devoted to the aviation industry.

The Unique Value Proposition

Through our services, we aim to service two audiences. The first audience Aeroates caters to are airlines, MROs and other companies, who need to make use of staffing services, payroll and other solutions such as compliance and consultancy. On the other side of the coin is potential talent. Individuals who are considering a career in aviation can work with Aeroates to achieve employment directly, and begin their career with confidence. Aeroates stand out in this competitive landscape because they are an Employer of Record (EOR). Being able to employ staff directly in Malta, and managing their payroll, compliance and administrative needs, ensures an experience that is completely hassle-free for both employers and employees.

This duality means that Aeroates is filling a gap in the aviation sector. On the one hand, Aeroates supplies skilled personnel to airlines and MROs according to their fluctuating needs. Ranging from pilots to cabin crew, ground staff and engineers who have all been highly vetted, Aeroates ensures cost-control and skill provisions. On the other hand, those whom aspire to be in the aviation industry benefit from a Malta-based employment relationship that can provide social security benefits, job security, and equal opportunities in an ever-changing and dynamic work environment.

Meeting the needs of airlines

Anyone operating within the aviation industry knows about the high stakes involved – many a time to the tightest of schedules.

Without a flexible “plug-and-play” solution to increasing capacities when needed, airlines may suffer financial losses and reputation damage from flight delays, cancellations and overworked staff. Aeroates work to provide a solution that is reliable by supplying temporary staff who are certified and trained, exactly when and where they are needed. Working on a flexible model, Aeroates allows airlines to respond to common issues, such as fluctuations in demand due to seasons, disruptions to operations and special projects, without the need for a permanent workforce expansion.

But Aeroates doesn’t just help with staffing. The 360 degree approach that our services revolve around, allow full budget control and rapid onboarding to deliver solutions, whilst also providing expert guidance and proactive assistance to serve the myriad of needs within the aviation industry.

Individuals who aspire to launch their careers into the aviation industry, or are attempting to climb into higher positions, are offered a gateway by Aeroates, to pursue a fulfilling career. Malta is a strategic aviation hub in the Mediterranean, and its position provides a plethora of unique opportunities for personal growth. The direct employment model Aeroates has gives our recruits security, such as local labour protections, whilst also allowing them to work with leading airlines worldwide.

“Our goal is to nurture the next generation of aviation professionals,” says Aeroates’ CEO, Giovanna Mirabile. “We provide our employees with opportunities to work along side reliable and reputable airlines and MRO companies, ensuring they get valuable experience and global exposure. All of this whilst providing peace of mind in regard to their employment.”

Aeroates commitment to this creates a robust pipeline of talent. We foster interest in aviation careers and identify promising candidates early, with effort to work together with universities, vocational schools and aviation specific academies. Aeroates emphasises diversity and inclusivity with our recruitment strategies, and make sure they have a workforce which is dynamic and capable, which reflects the global scale of aviation.

So why did Aeroates set up in Malta?

Due to the advantageous tax structure, strong framework of regulations and strategic location, Malta has a growing reputation as an aviation hub. There is a thriving ecosystem for operators, lessors, and service providers due to the country’s civil aviation policies. Legal and logistical advantages in Malta make it an ideal base for Aeroates to manage a complex web of aviation recruitment, HR and compliance requirements.

“Malta’s pro-business environment and sector-specific benefits to both employees and prospective clients allow us to deliver cost-effective solutions to our clients,” notes Giovanna. “From compliance to local employment and aviation standards and legislation, operating out of Malta gives us a significant edge within a highly competitive market.” The proximity to Europe, North Africa and the Middle East markets, alongside the island nation’s strong regulatory framework, make it an excellent base.

Adapting to industry challenges

Post-pandemic, the aviation industry’s recovery has included a marked amount of fluctuating demand and staff