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how to make an appeal on bybit
Before submitting an appeal to ByBit, gather relevant documentation such as order history, trade records, and any communication with customer support to support your claim.
Oct 27, 2024 at 11:41 pm
How to Make an Appeal on ByBit
Step 1: Gather Supporting DocumentationBefore filing an appeal, gather any relevant documents or evidence to support your claim. This could include:
- Order history
- Trade records
- Communication with ByBit support
- Any other documentation that may be relevant
Navigate to the ByBit Help Center and select "Submit a Request." Choose the "Appeal" topic and fill out the appeal form.
Step 3: Provide DetailsProvide a clear and concise explanation of your issue, including:
- What happened
- When it happened
- Any actions you took
- Why you believe ByBit should adjust the decision
Upload any supporting documents you gathered in Step 1. This will help ByBit review your appeal more accurately.
Step 5: Submit the AppealOnce you have completed the form and attached any necessary documents, submit the appeal.
Step 6: Review the Review ProcessByBit will review your appeal and respond within 7-10 business days. During this time, they may request additional information or documentation.
Step 7: Receive the Appeal DecisionOnce ByBit has completed their review, you will receive a response via email. The appeal decision may be one of the following:
- Approved: ByBit will adjust the previous decision in your favor.
- Declined: ByBit will maintain the previous decision.
- Pending: ByBit needs additional information or time to complete the review.
- Be respectful and professional in your appeal.
- Provide clear and concise details to support your case.
- Gather as much evidence as possible to strengthen your appeal.
- Be patient with the review process, as it may take some time.
Disclaimer:info@kdj.com
The information provided is not trading advice. kdj.com does not assume any responsibility for any investments made based on the information provided in this article. Cryptocurrencies are highly volatile and it is highly recommended that you invest with caution after thorough research!
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