JK女士写道：作为黄金的新手投资者，我在2021年以1359英镑的价格从他们那里购买了一枚黄金硬币，从所罗门全球开始。

找出如何联系下面的托尼·赫瑟灵顿。 JK女士写道：作为黄金的新手投资者，我在2021年以1359英镑的价格从他们那里购买了一枚黄金硬币，从所罗门全球开始。

Tony Hetherington is Financial Mail on Sunday's ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below.

托尼·赫瑟灵顿（Tony Hetherington）是周日王牌调查员的财务邮件，与读者斗争，揭示了闭门造车背后的真相，并为那些被遗弃的人赢得了胜利。找出如何在下面与他联系。

Ms J.K. writes: Being a novice investor in gold, I started off by buying one gold coin from Solomon Global in 2021 for £1,359.

JK女士写道：作为黄金的新手投资者，我从2021年以1,359英镑的价格从所罗门Global购买一枚黄金硬币开始。

Last August, seeing how well it had done, I told the firm I wanted to get on to the housing ladder in a year or two. They told me about their buy-back guarantee.

去年八月，我看到了它的表现，我告诉公司我想在一两年内进入住房梯子。他们告诉我他们的回购保证。

Unless the gold price fell they forecast a gain of up to 24 per cent, so I invested £11,364 in four more coins. Last November, the firm said my £11,364 had grown to £12,115, but when I asked to sell, they offered only £11,595 for all five, which had together cost me £12,723.

除非黄金价格下跌，否则他们预测收益高达24％，因此我在四枚硬币中投资了11,364英镑。去年11月，该公司表示，我的11,364英镑已增长到12,115英镑，但是当我要求出售时，他们的所有五个人只提供了11,595英镑，总共花了我12,723英镑。

Tony Hetherington replies: It would be hard in recent times to invest in gold and fail to make a profit. But Solomon Global did its best to hand you exactly this result. Even your short-term investment several months ago should show a decent profit, with gold up from £1,950 an ounce to about £2,330 when you decided to sell.

托尼·赫瑟灵顿（Tony Hetherington）回答：最近很难投资黄金而无法获利。但是所罗门·格兰特（Solomon Global）竭尽全力将这个结果完全交给您。即使是几个月前您的短期投资也应该显示出不错的利润，当您决定出售时，黄金从每盎司的1,950英镑增加到约2,330英镑。

You wanted to buy your first home before stamp duty changes in April land you with a tax bill. But you were shocked to be facing a loss.

您想在四月更换印花税之前购买第一个房屋。但是您震惊地面对损失。

Priced out: Gold should be a safe investment option – when done properly

定价：黄金应该是一个安全的投资选择 - 正确完成后

When you asked how this could happen despite rising gold prices, you were told it was because Solomon Global would incur costs to market your coins again. This was not what you were told last November, when its salesman said: 'For your portfolio, I would include coins that are both valuable and easy to sell, allowing the flexibility to concentrate on the property you would like to buy earlier if needed.'

当您询问尽管黄金价格上涨时可能会发生这种情况时，您被告知这是因为所罗门全球会产生成本以再次销售您的硬币。这不是您去年11月的推销员说：“对于您的投资组合，我将提供既有宝贵且易于销售的硬币，从而使灵活性专注于您希望在需要时购买的物业。”

After I contacted Solomon Global, the firm asked you to bring the five coins to its London office. When you arrived, you were asked to send me an email which Solomon Global had helpfully written for you.

在我联系所罗门全球之后，该公司要求您将五枚硬币带到伦敦办事处。当您到达时，您被要求向我发送一封电子邮件，所罗门Global为您写了一封有益的写作。

In it, you admit that you were 'confused' about the terms on which you bought four 'graded' coins last year.

在其中，您承认您对去年购买的四个“分级”硬币的条款感到“困惑”。

The email written by Solomon Global for you says: 'I now recall a conversation with them where they explained that graded coins are typically only recommended for those looking to hold for at least four years. This has made me question whether I had fully understood everything from the outset.'

Solomon Global为您撰写的电子邮件说：“我现在回想起与他们的对话，他们解释说，通常仅建议那些希望持有至少四年的人。这让我质疑我是否从一开始就完全了解了一切。

And the email ends by telling me: 'I no longer need any assistance.'

电子邮件结束时告诉我：“我不再需要任何帮助。”

You were embarrassed to have to send me the email, but don't worry! It was so obviously not written by you that it was actually amusing.

您很尴尬地向我发送电子邮件，但请放心！显然不是您写的，这实际上很有趣。

Solomon Global refunded the money you invested last year, with no profit, despite the tale that your £11,364 had grown to £12,115.

Solomon Global退款了您去年投资的钱，但没有利润，尽管您的故事已经增长了11,364英镑，达到了12,115英镑。

And you were given £2,300 for your original 2021 gold coin, allowing you a profit of £941.

您的原始2021金币给了您2,300英镑，使您获得941英镑的利润。

If the name Solomon Global rings bells, it is because I reported last year that the Advertising Standards Authority banned one of its adverts for failing to make clear that gold investment was unregulated.

如果Solomon Global Rings Bells这个名字，那是因为我去年报道说，广告标准管理局禁止其一台广告，因为他们未能清楚地表明黄金投资不受监管。

I warned that one salesman, who had used several aliases, was a known rip-off merchant named Clive Mongelard who failed to obey a 2020 court order to repay £1.2million to investors he cheated; instead he declared himself bankrupt.

我警告说，一位使用几个别名的推销员是一位名叫克莱夫·蒙格拉德（Clive Mongelard）的抢劫商人，他未能服从2020年法院命令，向他作弊的投资者偿还120万英镑；相反，他宣布自己破产。

And the email that Solomon Global drafted for you was prepared by owner, Scott Wilson, who is really Scott Assemakis, whose record includes an 11-year ban on running a limited company, imposed in 2013 after he played a big role in a £7 million land investment scam. Against this background, I'm pleased that you emerged with a modest profit.

所有者斯科特·威尔逊（Scott Wilson）确实是斯科特汇编（Scott Gaysakis），他的记录包括一家有限公司的一家有限公司，他在2013年强加了一家限量公司，他在700万英镑的土地投资骗局中发挥了重要作用，因此所罗门全球为您起草的电子邮件是由斯科特·威尔逊（Scott Wilson）编写的。在这种背景下，我很高兴您获得了微不足道的利润。