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英国电信行业出现了多项监管更新。沃达丰-3 价值 150 亿英镑的合并提案引起了竞争与市场管理局 (CMA) 对潜在价格上涨和客户质量下降的担忧。由于恶劣天气阻碍了店内购物,二月份零售额仍然停滞不前。为了提高透明度并保护用户免受过高漫游费用的影响,Ofcom 推出了新法规,要求移动网络提供商发布警报并提供有关国外使用成本的明确信息。这些措施将于 10 月 1 日起生效,让旅客寻求立即保障以应对意外开支。
Competition Authority Raises Concerns over Proposed Vodafone-Three Merger
竞争监管机构对沃达丰三巨头合并提议表示担忧
The Competition and Markets Authority (CMA) has expressed apprehension regarding the proposed merger between Vodafone and Three, cautioning that the £15 billion deal could culminate in escalated prices and diminished service quality for consumers.
竞争与市场管理局 (CMA) 对沃达丰和 Three 之间的拟议合并表示担忧,并警告说,这笔 150 亿英镑的交易最终可能导致价格上涨和消费者服务质量下降。
Julie Bon, Phase One Decisionmaker for the case at the CMA, emphasized, "Despite assertions from Vodafone and Three extolling the competitive and investment benefits of their transaction, the CMA has yet to encounter sufficient evidence supporting these claims."
CMA 负责此案的第一阶段决策者 Julie Bon 强调,“尽管沃达丰和 Three 声称其交易具有竞争性和投资效益,但 CMA 尚未找到足够的证据来支持这些说法。”
Retail Sales Stagnate Amidst Inclement Weather
恶劣天气下零售销售停滞
February retail sales witnessed a dismal performance, with the sector registering a flat 0% growth, according to recent data released by the Office for National Statistics (ONS).
英国国家统计局 (ONS) 最近发布的数据显示,2 月份零售额表现惨淡,该行业增长为零。
While clothing stores and department stores exhibited a positive trend, this was counterbalanced by declines in food and fuel sales, potentially attributed to escalating gas prices. The adverse weather conditions also played a significant role, deterring shoppers from venturing into physical stores and opting for online purchases instead.
虽然服装店和百货商店呈现出积极的趋势,但食品和燃料销售的下降抵消了这一趋势,这可能是由于汽油价格上涨所致。恶劣的天气条件也发挥了重要作用,阻止了购物者冒险进入实体店并选择网上购物。
Roaming Alerts to Protect Mobile Users Abroad
保护国外移动用户的漫游警报
Ofcom has introduced new regulations mandating mobile network providers to furnish customers traveling abroad with roaming alerts and detailed information on applicable charges.
Ofcom 推出了新法规,要求移动网络提供商向出国旅行的客户提供漫游警报以及适用费用的详细信息。
The decision stems from concerns raised over the inconsistent and ambiguous information often provided by providers, leaving as many as 19% of customers oblivious to potential roaming fees. The new measures, effective from 1 October, require providers to provide "clear, free to access information, so customers can make informed decisions about whether - and how - to use their mobile phone abroad."
这一决定源于对提供商经常提供的不一致和模糊信息的担忧,导致多达 19% 的客户忽视了潜在的漫游费。新措施自 10 月 1 日起生效,要求提供商提供“清晰、可免费访问的信息,以便客户能够就是否以及如何在国外使用手机做出明智的决定”。
Uswitch, a consumer advocacy organization, welcomed the announcement but highlighted that the regulations lack provisions to prevent providers from excessively charging for overseas mobile usage.
消费者权益保护组织 Uswitch 对这一公告表示欢迎,但强调该法规缺乏防止提供商对海外移动使用收取过高费用的规定。
"While we applaud these new rules, including roaming alerts and clarity on costs, they fall short of the protections consumers expect," the organization stated. "Moreover, as they will not take effect until October, travelers abroad this summer must exercise caution to avoid unexpected charges."
该组织表示:“虽然我们对这些新规则表示赞赏,包括漫游警报和明确的成本,但它们达不到消费者期望的保护。” “此外,由于这些措施要到十月才会生效,今年夏天出国旅游的旅客必须谨慎行事,以避免意外收费。”
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