Nol Universe推出「人臉通行證」系統，防止娛樂業倒賣

CTO Im Kyung-ryong 在 Naver、NCSOFT 和 Nexon 工作後於 2022 年加入 Interpark Triples。他目前負責 Nol Universe 的票務部門。

Nol Universe Entertainment Chief Technology Officer (CTO) Im Kyung-ryong discussed the company's collaboration with HYBE and Toss to create a new system called 'Face Pass' to authenticate faces and prevent scalping in the entertainment industry.

Nol Universe Entertainment 技術長 (CTO) Im Kyung-ryong 討論了該公司與 HYBE 和 Toss 的合作，創建一個名為「Face Pass」的新系統，用於驗證人臉並防止娛樂業的倒賣行為。

The system, which will be introduced for the first time at the fan meeting site of the idol group TWS from Feb. 14 to 16, aims to address the persistent issue of fraudulent reservations.

該系統將於2月14日至16日在偶像團體TWS的粉絲見面會現場首次推出，旨在解決長期存在的詐欺預訂問題。

"The three companies, each at the pinnacle of their fields, have challenged new areas such as 'entry in 1 second' and 'perfect prevention of scalping,'" CTO Im said. He added, "'Even if it seems impossible, we must challenge ourselves to find better solutions. This is where the three companies reached a consensus.'"

「這三家公司各自處於各自領域的巔峰，挑戰了『1秒進入』和『完美防止倒賣』等新領域，」CTO Im表示。他補充道，“即使看起來不可能，我們也必須挑戰自己，找到更好的解決方案。這是三家公司達成共識的地方。”

Participants will be able to confirm their identity quickly with just facial recognition, without needing separate tickets or identification. The time taken for identity verification is just 1 second. At this time, the registered face per account cannot be reused, and registered faces cannot be changed, enabling the prevention of scalping.

參與者只需透過臉部辨識即可快速確認自己的身份，無需單獨的門票或身份證明。身份驗證時間僅需1秒。此時，每個帳戶註冊的人臉無法重複使用，註冊的人臉也無法更改，從而可以防止倒賣。

The following is a Q&A with CTO Im.

以下為CTO Im的問答。

Please explain the process of implementing Face Pass.

請解釋一下Face Pass的實施過程。

"By tapping the 'Face Pass' tab in the 'My Page' section of the Toss or Interpark app, users can register their face for the corresponding ID account. While it may seem that the audience uploads a picture of their face, the technology implemented by Toss transforms the patterns of the face into information values to build a database.

「透過點擊Toss或Interpark應用程式『我的頁面』部分中的『人臉通行證』選項卡，使用者可以將他們的臉部註冊到相應的ID帳戶。雖然看起來觀眾上傳了他們的臉部照片，但該技術Toss實作將人臉的模式轉換成資訊值來建立資料庫。

For example, the overall patterns of the face, such as the height of the nose or the distance between the eyes, are analyzed and stored as data. When the event organizers' iPads containing the Face Pass system capture a user's face on-site, it checks whether the information values converted from that picture match the previously stored pattern information.

例如，臉部的整體模式（例如鼻子的高度或眼睛之間的距離）被分析並儲存為資料。當活動組織者的iPad包含Face Pass系統捕捉現場用戶的臉部時，它會檢查從該圖片轉換的資訊值是否與先前儲存的模式資訊相符。

Face Pass system is being introduced in February. Will entry be impossible without registering a face?

Face Pass 系統將於二月推出。不登記人臉就無法進入嗎？

"No. Customers who have not registered their facial information can enter by submitting their identification to staff and going through the existing identity verification process. However, as the scale of K-pop performances and fan meetings has grown recently, verifying faces one by one can lead to increased waiting times, which is inefficient. To address this, we introduced Face Pass to allow fans and attendees to enter more quickly and conveniently."

「不會。沒有登記面部資訊的顧客可以透過向工作人員提交身份證明並通過現有的身份驗證流程進入。但是，隨著最近韓流表演和粉絲見面會的規模不斷擴大，需要對面部進行一一驗證可能會導致等待時間增加，效率低下。

If a face was registered when purchasing a ticket, will entry be impossible if the face changes due to cosmetic procedures?

購票時登記了臉部，如果因整容而改變臉部，是否會無法入場？

"If the face changes due to cosmetic procedures or growth, Face Pass may not be able to verify identity. To address this issue, we will operate a separate booth on-site. If identity can be verified through documents or identification, there will also be a supplementary on-site system for re-registering the face. However, to prevent the misuse of face re-registration, such as for fraudulent transfers, we aim to limit the number of re-registrations."

「如果由於整容或生長導致臉部發生變化，Face Pass可能無法驗證身份。為了解決這個問題，我們將在現場設立一個單獨的攤位。如果可以通過文件或身份證明來驗證身份，也會有作為面部重新註冊的補充現場系統，但是，為了防止臉部重新註冊的濫用，例如欺詐性轉移，我們的目標是限制重新註冊的數量。

Are there concerns about the theft of face information registered in Face Pass?

是否擔心Face Pass中登記的人臉資料被竊？

"Many people misunderstand that they are comparing registered face photos to the actual faces due to the term 'Face Pass.' We do not store photos. Instead, we analyze patterns of the face such as angle changes and characteristics, transforming that information into data for storage. The corresponding databases are managed separately by Toss, with minimal personnel having access to ensure against hacking, leaks, or theft.

「由於『人臉通行證』一詞，許多人誤以為他們正在將註冊的人臉照片與實際人臉進行比較。我們不存儲照片，而是分析角度變化和特徵等面部模式，將這些信息轉換為數據進行存儲，相應的數據庫由 Toss 單獨管理，只有極少的人員有權訪問，以確保防止黑客攻擊、洩露。或盜竊。

To this end, Toss has undergone a pre-appropriateness review process with the Personal Information Commission. They are also devising safe handling measures under the Personal Information Protection Act. They are striving to thoroughly manage personal data, including acquiring various overseas certifications relating to personal data protection. "We will do our best to ensure that the concerns of users never come to pass."

為此，Toss 已經接受了個人資訊委員會的預先適當性審查程序。他們也根據《個人資訊保護法》制定安全處理措施。他們正在努力徹底管理個人數據，包括獲得與個人資料保護相關的各種海外認證。 “我們將盡最大努力確保用戶的擔憂永遠不會成為現實。”

Do you plan to apply Face Pass to future new business or related product development?

您是否計劃將Face Pass應用到未來的新業務或相關產品開發中？

"If the TWS fan meeting goes well, I expect requests to come from industries outside of the entertainment sector, such as sports viewing or leisure industries. Additionally, with the merger of Yanolja and Interpark Triples into Nol Universe, the scope of business has broadened. We also plan to extend Face Pass to airline and accommodation businesses. Though it is not yet finalized, we are considering whether to connect Face Pass to the merchandise and MD (merchandising) sold at the fan meeting site."

「如果TWS粉絲見面會進展順利，我預計請求會來自娛樂業以外的行業，例如體育觀看或休閒行業。此外，隨著Yanolja和Interpark Triples合併到Nol Universe，業務範圍也擴大了我們還計劃將Face Pass擴展到航空和住宿業務，雖然尚未最終確定，但我們正在考慮是否將Face Pass連接到粉絲見面會現場銷售的商品和MD（商品）上。

It seems burdensome that the first task presented in the name of Nol Universe is 'Face Pass.'

以諾爾宇宙的名義提出的第一個任務是“臉部通行證”，這似乎是一種負擔。

"I believe that the synergy between Yanolja's abundant technology and know-how and Interpark Triples' ticketing power will result in a positive outcome (laughs). All three companies are fully prepared, and we are keen to show the audience and fans that we are addressing their concerns for the first time at the TWS fan meeting. We will work hard to ensure that Face Pass is well established in the industry.

「我相信，Yanolja 豐富的技術和專業知識與 Interpark Triples 的票務能力之間的協同作用將產生積極的成果（笑）。這三家公司都已做好充分準備，我們渴望向觀眾和粉絲展示我們在TWS粉絲見面會上首次解決他們的擔憂，我們將努力確保Face Pass在業界建立良好的地位。