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how to fix trust wallet not showing balance
Users can resolve Trust Wallet's inability to display balance by checking internet connectivity, updating the app, clearing cache, or contacting support if necessary.
Oct 31, 2024 at 04:10 am
How to Fix Trust Wallet Not Showing Balance
Trust Wallet is a popular mobile cryptocurrency wallet that supports multiple cryptocurrencies and decentralized applications (dApps). However, users may encounter an issue where their Trust Wallet balance is not displaying correctly. Here are the steps to fix this issue:
- Ensure Internet Connection: Make sure you have a stable internet connection on your device. A weak or unstable connection can prevent Trust Wallet from updating your balance.
- Restart the App: Try restarting the Trust Wallet app on your device. This can clear any temporary glitches that may be affecting the balance display.
- Update Trust Wallet: Ensure that you are using the latest version of the Trust Wallet app. Go to your device's app store or Play Store and check for updates.
- Clear Cache: Go to your device's settings and locate Trust Wallet. Tap on "Storage" or "Storage & Cache." Then, select "Clear Cache." This will delete temporary data that could be affecting the balance display.
- Reset Trust Wallet: If the previous steps do not resolve the issue, you can try resetting Trust Wallet. Note that this will delete all your wallet data, including private keys. Make sure to back up your recovery phrase before proceeding. To reset Trust Wallet, go to "Settings" > "Wallet" > "Reset Wallet."
- Reinstall Trust Wallet: If resetting the wallet does not fix the issue, consider reinstalling the Trust Wallet app on your device. This will remove any corrupted files that may be causing the balance display error.
- Check Network Compatibility: Ensure that your device is connected to a network that supports your cryptocurrencies. For example, if you are holding Ethereum-based tokens, your device should be connected to the Ethereum network. You can check network compatibility in the Trust Wallet app by tapping on "Settings" > "Network."
- Contact Support: If none of the above steps resolve the issue, contact Trust Wallet support. Provide them with detailed information about the issue, including screenshots or error messages.
Note: If you have recently sent or received cryptocurrencies, it may take some time for the transaction to be processed and reflected in your balance. Wait for the transaction to complete and try refreshing the app or restarting your device.
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