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can't confirm transaction metamask ledger

Ensure compatibility by updating your Ledger device's firmware, verifying MetaMask compatibility, and disabling browser extensions that may interfere with transactions.

Nov 03, 2024 at 05:14 am

Troubleshooting: Unable to Confirm Transaction on MetaMask with Ledger

Step 1: Ensure Compatibility

Verify that your Ledger device is updated to the latest firmware version.
Ensure your MetaMask version is compatible with your Ledger model.

Step 2: Disable Browser Extensions

Some browser extensions, such as ad blockers, can interfere with MetaMask transactions.
Disable all unnecessary extensions and try the transaction again.

Step 3: Check Ledger Address

Confirm that the Ledger address displayed on MetaMask matches the one on your Ledger device.
If they don't match, try reconnecting your Ledger to MetaMask.

Step 4: Update Ledger Manager

Ensure the Ledger Manager app on your computer is updated.
Updating the manager can resolve software conflicts that may hinder transactions.

Step 5: Reset Ledger Device

If the issue persists, try resetting your Ledger device.
Resetting clears any temporary errors that may be affecting the transaction confirmation process.

Step 6: Contact Support

If the above steps do not resolve the issue, contact MetaMask or Ledger support.
Provide detailed information about the error message, device models, and steps taken to troubleshoot.

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