The Kenya Power and Lighting Company (KPLC) on Saturday evening announced that the issue of delayed token messages had been resolved.
Kenya Power on Saturday resolved an issue that delayed token messages, affecting thousands of electricity users.
The company announced in a later statement that the issue had been resolved and that they were working to send messages to everyone who had purchased tokens but had not received them.
"We would like to inform all our prepaid customers that the issue of delayed token messages, which was addressed earlier today, has been resolved," the company announced.
They added, "We are working on sending all affected tokens and clearing the backlog. We appreciate your patience as we carry out this process and thank you for your continued support."
The delay in token messages had affected thousands of Kenyans from Friday evening to Saturday evening, causing public outcry.
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