metamask can't cancel pending transaction

When experiencing pending transactions in MetaMask, start by checking the transaction status and attempting to isolate the issue related to the dApp or gas fee.

Nov 12, 2024 at 10:36 am

Troubleshooting Pending Transactions on MetaMask

MetaMask is a convenient and widely-used cryptocurrency wallet that allows users to interact with decentralized applications (dApps) and manage their digital assets. However, pending transactions can sometimes occur, which can be frustrating and prevent optimal usage. Here's a comprehensive guide to canceling and managing pending transactions in MetaMask:

1. Check Transaction Status:

• Open your MetaMask wallet and click on the "Activity" tab.
• Locate the pending transaction and check its status. Pending transactions typically have a status of "Pending" or "Processing."

2. Isolate the Issue:

• If the pending transaction is related to a specific dApp, try refreshing the dApp or closing and reopening it.
• If the issue persists, consider whether the transaction involves a sufficient gas fee to be processed by the network. Adjust the gas fee accordingly.

3. Cancel the Transaction:

On-Chain Transactions:

• For transactions that have already been broadcast to the network, it is not possible to cancel them directly from MetaMask.
• However, some exchanges or services may offer the option to cancel on-chain transactions. Contact their support for assistance.

Off-Chain Transactions:

• For transactions that have not yet been broadcast to the network (e.g., draft transactions or queued transactions), you can cancel them from MetaMask.
• Open the transaction details and click on the "Cancel Transaction" button.

4. Prevent Pending Transactions:

• Set a Reasonable Gas Fee: Ensure that the gas fee you set is adequate to incentivize miners to process your transaction promptly.
• Use the Faster Than Average Option: In the MetaMask settings, enable the "Faster Than Average" option to automatically adjust the gas fee slightly higher, reducing the likelihood of your transaction becoming stuck.
• Monitor Your Transaction: Regularly check the status of your transactions to ensure they are being processed smoothly.

5. Additional Troubleshooting:

• Restart MetaMask: Closing and reopening MetaMask can sometimes resolve pending transaction issues.
• Try a Different Wallet: Consider connecting your dApp to a different wallet to determine if the issue lies with MetaMask or the dApp itself.
• Reach Out for Support: If you have exhausted all other options, reach out to MetaMask's support team for further assistance.