Kenya Power 解决了 9 月 28 日星期六遇到的令牌消息延迟问题

Kenya Power 已于 9 月 28 日星期六向客户通报了近期令牌消息延迟的情况。在此之前，该公司曾通知所有预付费客户，令牌消息转发存在延迟。

Kenya Power has updated customers on the recent delays in the token message experienced on Saturday, September 28.

Kenya Power 已于 9 月 28 日星期六向客户通报了近期令牌消息延迟的情况。

This followed an earlier update by the company informing all pre-paid customers that there were delays in relaying token messages.

在此之前，该公司曾通知所有预付费客户，中继令牌消息存在延迟。

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How to access tokens

如何访问令牌

The company advised customers to access their tokens by dialling *977# > 1: Prepaid Servies (Token) >2: Latest Token> Select Meter or Add Meter.

该公司建议客户通过拨打*977#>1：预付费服务（令牌）>2：最新令牌>选择仪表或添加仪表来获取令牌。

Alternatively, Kenya Power stated that although there were delays in relaying the messages, tokens could be accessed through the MyPower app, which is available on Android and iOS platforms.

另外，肯尼亚电力表示，尽管消息转发存在延迟，但可以通过 Android 和 iOS 平台上的 MyPower 应用程序访问代币。

PAY ATTENTION: TUKO is in WhatsApp Channels now! Subscribe and read news in favourite messenger.

请注意：TUKO 现已出现在 WhatsApp 频道中！在最喜欢的信使中订阅和阅读新闻。

At 10pm on Saturday, September 28, Kenya Power issued another statement noting that the delay in relaying the messages had been resolved.

9 月 28 日星期六晚上 10 点，肯尼亚电力公司发表另一份声明，指出消息转发延迟问题已得到解决。