How to withdraw tokens from Ouyi matex wallet

Before withdrawing tokens, ensure your account verification is complete, the withdrawal address is accurate, you understand the withdrawal method and fees, and you comply with established withdrawal limits.

Dec 19, 2024 at 09:32 pm

How to Withdraw Tokens from Ouyi Matex Wallet: A Comprehensive Guide

Key Points:

• Verify your account and complete KYC procedures.
• Ensure your withdrawal address is correct.
• Choose the right withdrawal method and token.
• Understand withdrawal fees and limits.

Step 1: Verify Your Account

• Log in to your Ouyi Matex account.
• Click on the "Account" tab and select "Verification."
• Complete the required identity verification steps (KYC).
• Submit clear photos of your government-issued ID and a selfie holding the ID.

Step 2: Check Withdrawal Address

• Navigate to the "Wallet" page.
• Select the token you wish to withdraw.
• Click on the "Withdraw" button.
• Carefully enter the withdrawal address, double-checking its accuracy.
• Consider using a hardware wallet or a trusted external wallet to receive withdrawals.

Step 3: Select Withdrawal Method and Token

• Choose the desired withdrawal method (on-chain or over-the-counter).
• On-chain withdrawals involve sending tokens via the blockchain directly to your wallet.
• Over-the-counter (OTC) withdrawals involve selling tokens to a third party at an agreed-upon price.
• Select the token you want to withdraw from your balance.

Step 4: Understand Withdrawal Fees and Limits

• Ouyi Matex charges withdrawal fees to cover network and transaction costs.
• Fees vary depending on the token, withdrawal method, and blockchain congestion.
• Check the fee schedule on the Ouyi Matex website before withdrawing.
• Ouyi Matex also imposes withdrawal limits.
• Limits vary depending on account level and token type.
• Ensure your withdrawal amount is within the permitted limits.

Step 5: Submit Withdrawal Request

• Recheck all the withdrawal details: address, amount, token, fees.
• Enter the verification code sent to your email or phone.
• Click on the "Confirm" or "Withdraw" button to initiate the withdrawal.
• Note that withdrawals may take time to process, depending on network conditions and blockchain confirmations.

FAQs:

Q: What is the minimum withdrawal amount on Ouyi Matex?
A: The minimum withdrawal amount varies depending on the token. Check the fee schedule on the Ouyi Matex website for specific limits.

Q: How do I cancel a pending withdrawal?
A: Pending withdrawals cannot be canceled on the Ouyi Matex platform. You must wait for the transaction to complete or fail.

Q: What should I do if my withdrawal is stuck or delayed?
A: Contact Ouyi Matex customer support to inquire about the status of your withdrawal. Provide the transaction ID or reference number for quick assistance.

Q: Is it safe to withdraw tokens from Ouyi Matex?
A: Ouyi Matex employs strict security measures, including two-factor authentication and cold storage of assets. However, it is crucial to verify your withdrawal address carefully and use a reputable wallet.

Q: What happens if I send tokens to the wrong address?
A: Mistakenly sending tokens to the wrong address may result in permanent loss of funds. Double-check the withdrawal address before confirming the transaction.