How do I update the firmware version of the Ledger Stax?

To update your Ledger Stax firmware, ensure it's charged, install Ledger Live, backup your recovery phrase, and follow the step-by-step guide for a secure update.

Apr 07, 2025 at 04:07 pm

Updating the firmware of your Ledger Stax is an essential maintenance task that ensures your device remains secure and up-to-date with the latest features. This guide will walk you through the process step-by-step, ensuring you can perform the update smoothly and safely.

Preparing for the Firmware Update

Before you begin the firmware update process, it's crucial to prepare your Ledger Stax and your computer. Here's what you need to do:

• Ensure your Ledger Stax is fully charged or connected to a power source. A firmware update can take some time, and you don't want your device to run out of power during the process.
• Download and install the latest version of Ledger Live on your computer. Ledger Live is the official software that manages your Ledger devices and is necessary for updating the firmware.
• Backup your recovery phrase. Although the firmware update process is safe, it's always a good practice to have your recovery phrase handy in case something goes wrong.

Connecting Your Ledger Stax to Ledger Live

Once you have prepared your device and installed Ledger Live, you need to connect your Ledger Stax to your computer. Follow these steps:

• Open Ledger Live on your computer.
• Connect your Ledger Stax to your computer using the provided USB cable.
• Unlock your Ledger Stax by entering your PIN.
• Navigate to the "Manager" section in Ledger Live. This section allows you to manage apps and update the firmware of your device.

Checking for Firmware Updates

After connecting your Ledger Stax to Ledger Live, you need to check if there are any available firmware updates. Here's how to do it:

• In the "Manager" section, Ledger Live will automatically check for any available updates for your Ledger Stax.
• If an update is available, you will see a notification indicating that a new firmware version is ready to be installed.
• Click on the "Update" button to start the firmware update process.

Initiating the Firmware Update

Once you have confirmed that an update is available, you can proceed with the firmware update. Follow these steps carefully:

• Read the instructions provided by Ledger Live carefully. These instructions will guide you through the update process.
• Confirm the update on your Ledger Stax by pressing both buttons simultaneously when prompted. This action will start the firmware update process.
• Do not disconnect your Ledger Stax from your computer during the update. The update process may take several minutes, and it's crucial to keep the device connected throughout.

Completing the Firmware Update

After the firmware update process has started, you need to wait for it to complete. Here's what to do:

• Monitor the progress on your Ledger Stax and in Ledger Live. The device will display a progress bar, and Ledger Live will show the status of the update.
• Once the update is complete, your Ledger Stax will automatically restart. You will see a message on the device indicating that the firmware update was successful.
• Verify the new firmware version by navigating to the "Settings" menu on your Ledger Stax. The new version number should be displayed there.

Troubleshooting Common Issues

Sometimes, you might encounter issues during the firmware update process. Here are some common problems and their solutions:

• If the update process is interrupted, do not panic. Reconnect your Ledger Stax to your computer and restart the update process from the beginning.
• If Ledger Live does not recognize your device, ensure that you have the latest version of Ledger Live installed and that your Ledger Stax is properly connected.
• If you encounter an error message, follow the instructions provided by Ledger Live. In most cases, you will need to restart the update process.

Frequently Asked Questions

Q: Can I use my Ledger Stax while the firmware update is in progress?

A: No, you should not use your Ledger Stax during the firmware update process. It's important to let the update complete without any interruptions.

Q: How often should I update the firmware of my Ledger Stax?

A: Ledger releases firmware updates periodically to improve security and add new features. It's recommended to check for updates regularly and install them as soon as they are available.

Q: What should I do if I forget my PIN during the firmware update?

A: If you forget your PIN during the firmware update, you will need to reset your Ledger Stax using your recovery phrase. Make sure you have your recovery phrase handy before starting the update process.

Q: Can I update the firmware of my Ledger Stax using a mobile device?

A: No, firmware updates for the Ledger Stax can only be performed using the Ledger Live software on a computer. Mobile devices are not supported for firmware updates.