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can't send solana from trust wallet

To resolve issues with sending Solana from Trust Wallet, ensure sufficient SOL balance, a valid recipient address, and that you're on the Solana network, among other troubleshooting steps.

Nov 06, 2024 at 02:24 pm

Troubleshooting: Unable to Send Solana from Trust Wallet

Potential Causes and Solutions:

1. Insufficient Balance:

Ensure your Trust Wallet Solana account has sufficient SOL to cover the transaction fees and the amount you wish to send.
Check your account balance on Trust Wallet's main screen or through the Solana Explorer.
If your balance is insufficient, deposit more SOL into your wallet before attempting the transfer.

2. Incorrect Recipient Address:

Verify the recipient's Solana address thoroughly before initiating the transfer.
Errors in the address format or incorrect characters can result in failed transactions.
Use the "Copy Address" option to ensure an accurate copy of the recipient's address.

3. Network Congestion:

The Solana network, like many blockchains, can experience periods of high traffic, leading to transaction delays or failures.
Monitor the Solana network status through websites like SolScan or from the official Solana Twitter account.
If congestion is high, wait for the network to stabilize before attempting the transfer again.

4. Wrong Network:

Trust Wallet supports multiple networks, including Solana. Ensure you are on the correct network when sending SOL from your wallet.
Verify your active network selection within the Trust Wallet settings.
If you have accidentally selected the wrong network, switch to the Solana network before proceeding with the transfer.

5. Unsupported Token:

Trust Wallet only supports the transfer of native SOL tokens. Ensure you are not attempting to send a different SPL token, as these may not be compatible with Trust Wallet's Solana integration.
Verify the token you are sending through the transaction preview screen before confirming.

6. DApps or Contracts:

If you are trying to send SOL to a decentralized application (dApp) or a smart contract, ensure the smart contract address is properly configured and supports SOL transactions.
Consult the dApp's documentation or contact its support team for further assistance.

7. Security Precautions:

Allow Trust Wallet to connect to the recipient's address when prompted.
Confirm the transaction details carefully before submitting, ensuring the amount and address are correct.
Never share your recovery phrase or private key with anyone, as these credentials grant full access to your wallet's funds.

Additional Troubleshooting Tips:

Restart your Trust Wallet application and try again.
Update your Trust Wallet application to the latest version.
Clear your app's cache and data through the device's settings.
Contact Trust Wallet support through the in-app chat or support center if the issue persists.

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