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metamask does not show balance

To resolve issues with MetaMask not displaying the correct balance, follow these steps: Refresh MetaMask, ensure blockchain sync, reset MetaMask if necessary, check pending transactions, verify network connection, update MetaMask, or contact MetaMask support.

Nov 18, 2024 at 08:16 am

Troubleshooting: MetaMask Not Showing Balance

MetaMask is a popular cryptocurrency wallet that allows users to manage their digital assets, including ETH and ERC-20 tokens. While it is a reliable tool, it is not uncommon to encounter issues such as the wallet not displaying the correct balance. Here are some steps to address this problem:

1. Refresh MetaMask:

Click the "Refresh" icon in the top-right corner of the MetaMask interface.
This will reload the blockchain data and update your balance.

2. Ensure Blockchain Sync:

Check the status bar at the bottom of the MetaMask interface.
If it says "Syncing" or "Behind," you need to wait for the blockchain to fully sync before your balance will be accurate.

3. Reset MetaMask:

Open MetaMask's settings.
Click "Advanced" and then scroll down to "Reset Account."
Follow the on-screen instructions to reset your MetaMask account.
Once reset, your balance should be displayed correctly.

4. Check for Pending Transactions:

Pending transactions can delay the display of your updated balance.
Click the "Activity" tab and check if there are any pending transactions.
Wait for these transactions to confirm before your balance reflects the true value.

5. Check Network Connection:

Ensure that your internet connection is stable.
Try switching networks to see if it resolves the issue.
Click on the network name in the top-right corner and select a different network, such as Ethereum Mainnet or Ropsten Test Network.

6. Update MetaMask:

Check if there is an available MetaMask update.
Go to the MetaMask website or open the app store to see if an update is available.
Install the latest version and see if the balance issue persists.

7. Contact MetaMask Support:

If none of the above steps resolve the issue, contact MetaMask support.
Visit their website or email support@metamask.io.

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