how to reset 2fa on kraken

To restore access to your account if you've lost your 2FA device, Kraken's Support page offers a step-by-step guide for resetting 2FA by submitting a reset request, verifying your identity, generating recovery codes, and clicking the "Reset 2FA" button.

Oct 27, 2024 at 12:48 am

How to Reset 2FA on Kraken

Two-Factor Authentication (2FA) is a security feature that adds an extra layer of protection to your Kraken account. If you lose access to your 2FA device, you'll need to reset it. Here's how:

1. Go to the Kraken Support Page
Visit the Kraken Support page and select "2FA" from the left-hand menu.

2. Submit a Reset Request
Click on the "Reset 2FA" button and enter your Kraken username and password. Then, select the method you want to use to receive a verification code:

Email: Enter the email address associated with your Kraken account.
Phone: Enter the phone number associated with your account.

3. Receive and Enter Verification Code
You'll receive a verification code via your chosen method. Enter the code in the field provided on the Kraken website.

4. Generate New 2FA Recovery Codes
Once you've entered the verification code, you'll be prompted to generate new 2FA recovery codes. These codes are used in case you lose access to your 2FA device again. Download and save the recovery codes in a secure location.

5. Click "Reset 2FA"
Carefully review the information and click the "Reset 2FA" button to complete the process.

Additional Notes:

If you don't have access to the email address or phone number associated with your Kraken account, you'll need to contact Kraken Support for assistance.
It's crucial to keep your 2FA recovery codes safe and secure. If you lose them, you may not be able to restore access to your Kraken account if you lose your 2FA device.
Consider using a dedicated 2FA app, such as Google Authenticator or Authy, rather than text messages, as they are more secure and less vulnerable to SIM-swapping attacks.

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