How to contact the Oraichain (ORAI) coin team?

If you have general inquiries regarding the Oraichain project, email info@oraichain.io with a concise description of your request, including any relevant attachments or screenshots.

Dec 22, 2024 at 07:53 pm

Key Points:

• Official website: https://oraichain.io/
• Email: info@oraichain.io
• Telegram: https://t.me/OraichainOfficial
• Twitter: https://twitter.com/oraichain
• Discord: https://discord.gg/oraichain
• YouTube: https://www.youtube.com/channel/UCEbCm0PPeX1w8LOnofd9sRQ
• LinkedIn: https://www.linkedin.com/company/oraichain/
• GitHub: https://github.com/OraichainOfficial

Contact Methods:

1. Email:

• Send an email to info@oraichain.io with your inquiry.
• Provide clear and concise details about your request or issue.
• Include any relevant attachments or screenshots to support your claim.

2. Telegram:

• Join the official Oraichain Telegram channel: https://t.me/OraichainOfficial
• Read the pinned messages and community guidelines before asking questions.
• Search for relevant conversations or topics to see if your question has been addressed.
• If not, send a message to the admins or moderators with your query.

3. Twitter:

• Tweet your inquiry to the official Oraichain Twitter account: https://twitter.com/oraichain
• Use the hashtag #OraichainSupport for visibility.
• Keep your tweets concise and respectful, and avoid unnecessary mentions.

4. Discord:

• Join the Oraichain Discord server: https://discord.gg/oraichain
• Choose the appropriate channels for your inquiry, such as #support or #announcements.
• Review the community resources and documentation before asking questions.
• Find a staff member or volunteer to assist you with your query.

5. YouTube:

• Send a message to the Oraichain YouTube channel: https://www.youtube.com/channel/UCEbCm0PPeX1w8LOnofd9sRQ
• Ask your question in the comments section of relevant videos.
• Be polite and constructive in your interactions.

6. LinkedIn:

• Connect with Oraichain on LinkedIn: https://www.linkedin.com/company/oraichain/
• Send a direct message to the team through their LinkedIn page.
• Keep your messages professional and relevant to the Oraichain project.

7. GitHub:

• Visit the Oraichain GitHub repository: https://github.com/OraichainOfficial
• Open an Issue or Pull Request if you have a specific technical question or want to contribute to the project.
• Follow the guidelines and templates provided for proper reporting and communication.

FAQs:

• How long does it take to receive a response?

  • The response time may vary depending on the volume of inquiries and the complexity of your issue. Aim for a response within 24-48 hours.

• Can I request support for general cryptocurrency-related questions?

  • Oraichain support channels primarily assist with queries related to the Oraichain project and its services. For general cryptocurrency-related questions, consider consulting other resources or community forums.

• How can I report a security concern?

  • If you have a severe security concern, do not post it in public channels. Email the details directly to info@oraichain.io with the subject line "Security Concern."

• Is there a dedicated support team for developers?

  • Yes, Oraichain has a developer support team available through Discord, GitHub, and the official website documentation.

• What is the best way to stay updated on Oraichain news and announcements?

  • Follow Oraichain on social media (Twitter, Discord, Telegram) and check the official website regularly for the latest updates and press releases.