Wallets

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exodus wallet app not working

If you're facing connectivity issues with your Exodus wallet app, verify your internet connection and restart the app to resolve it.

Oct 31, 2024 at 08:35 pm

Exodus Wallet App Not Working? Troubleshoot & Resolve Common Issues

Facing issues with the Exodus wallet app? Here's a step-by-step guide to troubleshoot and resolve common problems:

1. Check Internet Connectivity:

Ensure you have a stable internet connection. Exodus requires an active internet connection to synchronize with the blockchain.

2. Restart the App:

Close the Exodus app completely.
Wait a few seconds.
Reopen the app.

3. Clear Cache and Data:

Android: Go to Settings > Apps > Exodus > Storage > Clear Cache and Clear Data.
iOS: Exodus does not have a clear cache option on iOS. Try uninstalling and reinstalling the app.

4. Update the App:

Check for any available updates in the App Store or Google Play Store.
Install the latest version to fix known bugs.

5. Reinstall the App:

Uninstall the Exodus app from your device.
Redownload and reinstall it from the official app store.

6. Reset Your Seed Phrase:

If you have forgotten your seed phrase or believe it may have been compromised, reset it within the Exodus app.
Note: Resetting your seed phrase will erase all your funds from the wallet.

7. Contact Exodus Support:

If you have tried all the above steps and the issue persists, contact [Exodus Support](https://support.exodus.io/).
Provide detailed information about your problem and any troubleshooting steps you have taken.

Conclusion:

By following these steps, you can troubleshoot and resolve most common issues with the Exodus wallet app. If the issue still persists, do not hesitate to contact Exodus Support for assistance.

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