How to fix the problem that Coinbase Wallet transfers are stuck?

If your Coinbase Wallet transfer is stuck, try increasing the gas fee or cancel and resubmit with a higher fee to get it processed faster.

Apr 04, 2025 at 05:36 pm

Coinbase Wallet is a popular tool for managing and transferring cryptocurrencies. However, users may sometimes encounter issues where their transfers get stuck, causing frustration and delays. In this article, we will explore the steps you can take to resolve these stuck transfers and get your transactions moving again.

Understanding Why Transfers Get Stuck

Before diving into the solutions, it's important to understand why transfers can get stuck in the first place. Common reasons include:

• Network Congestion: High transaction volumes can slow down the blockchain, causing delays.
• Low Gas Fees: If you set the gas fee too low, miners might not prioritize your transaction.
• Technical Glitches: Sometimes, the issue might be on Coinbase Wallet's end due to a software bug or server issue.

Identifying the root cause can help you choose the most effective solution.

Checking the Status of Your Transaction

The first step in resolving a stuck transfer is to check its current status. To do this:

• Open Coinbase Wallet: Launch the app or access it through your web browser.
• Navigate to Transactions: Go to the transaction history or activity section.
• Locate the Stuck Transfer: Find the transaction that is stuck and take note of its details such as the transaction hash, the amount, and the destination address.

Once you have this information, you can proceed to the next steps to resolve the issue.

Increasing the Gas Fee

If your transaction is stuck due to a low gas fee, you can try to increase it to incentivize miners to process your transaction faster. Here's how to do it:

• Find the Transaction Hash: Use the transaction hash you noted earlier.
• Use a Blockchain Explorer: Websites like Etherscan or BscScan allow you to search for your transaction using the hash.
• Increase the Gas Fee: Some blockchain explorers offer a feature to increase the gas fee. If available, use this feature to set a higher fee.

After increasing the gas fee, monitor the transaction to see if it gets processed.

Cancelling and Resubmitting the Transaction

If increasing the gas fee doesn't work, you might need to cancel the stuck transaction and resubmit it. To cancel and resubmit:

• Find the Transaction Hash: Again, use the transaction hash from your stuck transaction.
• Use a Blockchain Explorer: Navigate to the transaction on a blockchain explorer.
• Cancel the Transaction: If the explorer supports it, you can create a new transaction to cancel the original one. This new transaction should have a higher gas fee to ensure it gets processed before the original one.
• Resubmit the Transaction: Once the original transaction is cancelled, you can resubmit the transfer with a higher gas fee.

Be cautious when cancelling transactions, as it can be a complex process and may incur additional fees.

Contacting Coinbase Support

If the above methods do not resolve the issue, it's time to reach out to Coinbase Wallet's support team. To contact support:

• Visit the Coinbase Support Page: Go to the official Coinbase website and navigate to the support section.
• Submit a Request: Fill out the support request form with details about your stuck transaction, including the transaction hash, the amount, and any steps you've already taken to resolve the issue.
• Wait for a Response: Coinbase support will review your case and provide guidance on how to proceed.

Be patient, as support response times can vary depending on the volume of requests they are handling.

Checking for Coinbase Wallet Updates

Sometimes, a stuck transfer can be due to a technical glitch within the Coinbase Wallet app itself. To check for updates:

• Open Your App Store: Depending on your device, open the Apple App Store or Google Play Store.
• Search for Coinbase Wallet: Find the Coinbase Wallet app in the store.
• Check for Updates: If an update is available, download and install it.
• Restart the App: After updating, restart the Coinbase Wallet app and check if the issue persists.

Keeping your app up to date can help prevent and resolve many technical issues.

Frequently Asked Questions

Q: Can I speed up a stuck transaction without increasing the gas fee?

A: Generally, increasing the gas fee is the most effective way to speed up a stuck transaction. However, if the issue is due to network congestion, waiting it out might be the only option without incurring additional fees.

Q: What should I do if my transaction is stuck for days?

A: If your transaction remains stuck for an extended period, follow the steps outlined in this article, including increasing the gas fee, cancelling and resubmitting the transaction, and contacting Coinbase support. Persistence and patience are key.

Q: Is there a risk of losing my funds if a transaction gets stuck?

A: While stuck transactions can be frustrating, they do not typically result in the loss of funds. Your funds remain safe in your wallet until the transaction is processed or cancelled. However, always be cautious and follow best practices when managing your cryptocurrencies.

Q: Can I prevent transactions from getting stuck in the future?

A: To minimize the risk of stuck transactions, always set an appropriate gas fee based on current network conditions, keep your Coinbase Wallet app updated, and avoid sending transactions during times of high network congestion.