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atomic wallet can't send transaction

Ensure your device has a stable internet connection to prevent disruptions in transaction processes on Atomic Wallet.

Nov 01, 2024 at 07:37 pm

Troubleshooting: Unable to Send Transactions on Atomic Wallet

1. Ensure Internet Connectivity

Verify that your device has a stable internet connection. Poor connectivity can disrupt transaction processes.

2. Check Wallet Address

Confirm that the recipient's wallet address is entered correctly. Any errors or typos may result in failed transactions.

3. Sufficient Balance

Ensure you have sufficient funds in your wallet to cover the transaction amount and network fees.

4. Network Congestion

During periods of high network usage, transactions may take longer to process. Wait patiently for the network to clear before attempting again.

5. Network Fees

Set appropriate network fees to expedite transaction processing. Higher fees offer priority service, while lower fees may result in delays.

6. Account Security

Resetting your password or experiencing unauthorized access can lock your account and restrict transactions. Contact customer support immediately.

7. Technical Issues

If the above steps fail, consider the following:

Check for updates to the Atomic Wallet application.
Clear the app's cache and restart it.
Reinstall the Atomic Wallet application completely.

8. Specific Error Messages

"Insufficient Funds": You do not have enough funds to complete the transaction.
"Invalid Address": The recipient's address is not valid.
"Transaction Failed": The transaction could not be processed due to network issues or account problems.
"Wallet Locked": Your account has been locked due to security concerns.

Resolution:

If the error is related to insufficient funds, add funds to your wallet.
Check with the recipient to confirm the wallet address.
Contact customer support to resolve account concerns.
Attempt the transaction again after updates, cache clearing, or reinstallation.

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