How to track the status of an order on BitFlyer?

To track an order on BitFlyer, log in, go to the "Trade" tab, select "Order History," and click on the order ID for detailed status and progress updates.

Apr 18, 2025 at 12:21 am

BitFlyer is a popular cryptocurrency exchange that allows users to buy, sell, and trade various digital assets. One of the essential features for users is the ability to track the status of their orders. This article will guide you through the process of tracking an order on BitFlyer, ensuring you stay informed about your transactions.

Accessing Your BitFlyer Account

Before you can track the status of an order, you need to access your BitFlyer account. Here’s how you can do it:

• Go to the BitFlyer website and click on the "Log In" button located at the top right corner of the homepage.
• Enter your email address and password that you used to register your account.
• If you have enabled two-factor authentication (2FA), enter the code sent to your mobile device or generated by your authenticator app.
• Once logged in, you will be directed to your BitFlyer dashboard.

Navigating to the Order History

After logging into your account, the next step is to navigate to your order history. This section contains all the details of your past and current orders.

• Click on the "Trade" tab at the top of the dashboard.
• Select "Order History" from the dropdown menu. This will take you to a page where you can view all your orders.

Understanding the Order Statuses

BitFlyer uses several statuses to indicate the current state of an order. Here are the common statuses you might encounter:

• Unfilled: This status indicates that your order has been placed but has not yet been matched with a counterparty.
• Partially Filled: This means that part of your order has been executed, but there is still a portion that remains unfilled.
• Filled: Your order has been completely executed, and all the requested assets have been traded.
• Cancelled: You or the system has cancelled the order before it was filled.
• Expired: The order was not filled within the specified time frame and has therefore expired.

Tracking a Specific Order

To track a specific order on BitFlyer, follow these steps:

• In the Order History section, you will see a list of all your orders, including the order ID, date, type, and status.
• Use the search bar at the top of the Order History page to filter orders by order ID, date, or status. This can help you quickly locate the order you are interested in.
• Click on the order ID of the order you want to track. This will open a detailed view of the order, showing you the current status, the amount filled, and other relevant information.

Monitoring Order Progress

Once you have located your order, you can monitor its progress to ensure it is being executed as expected. Here’s how you can keep track:

• Refresh the page periodically to see if the status of your order has changed. This is particularly important for orders that are still unfilled or partially filled.
• Set up notifications if BitFlyer supports this feature. Some exchanges allow users to receive email or SMS alerts when the status of an order changes.
• Check the order book to see if there are enough buyers or sellers to match your order. You can access the order book by clicking on the "Order Book" tab in the Trade section.

Managing and Cancelling Orders

If you need to manage or cancel an order, BitFlyer provides options to do so directly from the Order History page.

• To cancel an order, find the order you want to cancel in the Order History and click on the "Cancel" button next to it. Confirm the cancellation when prompted.
• To modify an order, you will need to cancel the existing order and place a new one with the updated parameters. Unfortunately, BitFlyer does not support direct modification of existing orders.

Using the BitFlyer Mobile App

For added convenience, you can also track your orders using the BitFlyer mobile app. Here’s how:

• Download the BitFlyer app from the App Store or Google Play Store.
• Log in to your account using the same credentials you use on the website.
• Navigate to the "Trade" section and select "Order History" to view your orders.
• Tap on an order to see its detailed status and progress.

Frequently Asked Questions

Q: Can I track orders from multiple devices?

A: Yes, you can track your orders from multiple devices as long as you are logged into your BitFlyer account. The order status will be synchronized across all devices.

Q: How long does it take for an order to be filled on BitFlyer?

A: The time it takes for an order to be filled depends on various factors, including market liquidity, the size of your order, and the price you set. There is no fixed time frame, and it can range from a few seconds to several hours or even days.

Q: What should I do if my order status remains "Unfilled" for a long time?

A: If your order remains unfilled for an extended period, you might want to consider adjusting the price to make it more competitive. Alternatively, you can cancel the order and place a new one with different parameters.

Q: Can I track the status of a withdrawal on BitFlyer?

A: While this article focuses on tracking orders, you can also track the status of withdrawals in the "Withdrawals" section of your BitFlyer account. The process is similar to tracking orders, where you can view the status and details of each withdrawal.