How to return Dubai OKX handling fee

To return an OKX Dubai handling fee, contact OKX customer support, provide proof of payment, wait for verification, and expect a refund within a few business days.

Oct 21, 2024 at 10:00 pm

How to Return Dubai OKX Handling Fee

Step 1: Contact OKX Customer Support

Open the OKX website or app.
Click on "Help" in the top right corner.
Select "Live Chat" to connect with a customer support agent.

Step 2: Explain the Situation

Briefly explain that you made a handling fee payment by mistake for a Dubai transaction.
Provide the transaction ID or payment details.
Request that the fee be returned.

Step 3: Provide Proof of Payment

If requested by the customer support agent, provide a screenshot or statement showing the handling fee payment.

Step 4: Wait for Verification

The customer support agent will verify the information you provided.
You will be notified of the result via live chat or email.

Step 5: Fee Refund

If your request is approved, the handling fee will be refunded to your OKX account.
The refund may take a few business days to process.

Tips:

Be polite and respectful when contacting customer support.
Provide all necessary information clearly and accurately.
Keep a record of your correspondence with customer support for reference.

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