how to login to coinbase without authenticator

If you've lost access to your Coinbase authenticator, you can still log in using a recovery code, live chat support, a trusted device, or by enabling third-party authentication.

Nov 24, 2024 at 04:56 am

How to Log In to Coinbase Without Authenticator

Logging into your Coinbase account without an authenticator can be a frustrating experience, especially if you have lost access to your device or the app is malfunctioning. However, there are several methods you can employ to regain access to your account without an authenticator.

1. Submit a Support Ticket

If you have lost access to your authenticator, the first step is to contact Coinbase support by submitting a support ticket. Provide a detailed description of your situation, including the following information:

• Your full name
• Email address associated with your Coinbase account
• Phone number linked to your account (if any)
• Last four digits of your Social Security number or Tax ID
• A copy of your government-issued ID (e.g., passport, driver's license)

Coinbase will verify your identity and assist you in regaining access to your account. This process may take several days or weeks, depending on the volume of support requests.

2. Use a Recovery Code

When you first set up your Coinbase account, you should have received a list of 8 recovery codes. These codes are a backup method for logging in if you lose access to your authenticator. Store these codes in a safe and secure location, such as a password manager or a physical vault.

To log in using a recovery code:

• Visit the Coinbase login page and click on the "Log in with recovery code" link.
• Enter your email address or the recovery code given to you during the setup.
• Check your email or text message inbox for a verification code.
• Enter the verification code to log in to your Coinbase account.

3. Contact Customer Support Via Live Chat

If you are unable to submit a support ticket or use a recovery code, you can try contacting Coinbase customer support via live chat.

• Visit the Coinbase support website and click on the "Contact Support" button.
• Select "Live chat" from the available options.
• Explain your situation to the customer support representative and provide the necessary information to verify your identity.
• Follow the instructions provided by the representative to regain access to your account.

4. Use a Trusted Device

If you have a trusted device that you have previously logged into your Coinbase account on, you can bypass the authenticator.

• Visit the Coinbase login page and click on the "Sign in with code" link.
• Use the Coinbase app on your trusted device to scan the QR code displayed on the webpage.
• You will be logged into your Coinbase account on the new device without the need for an authenticator.

5. Enable Third-Party Authentication

Coinbase allows you to use third-party authentication methods such as Google Authenticator or Microsoft Authenticator as an alternative to the default Coinbase Authenticator app.

• Download your preferred third-party authenticator app on your mobile device.
• Visit the "Security" settings in your Coinbase account.
• Click on the "Add Backup" button and select the third-party app you want to use.
• Follow the on-screen instructions to link your account to the third-party authenticator.

Once the third-party authenticator is set up, you can use it to log in to your Coinbase account even if you have lost access to the Coinbase Authenticator app.