How to complete Upbit's identity verification?

To complete Upbit's identity verification, gather your ID and proof of address, log into your account, enter personal details, upload clear document images, and await review.

Apr 13, 2025 at 06:49 am

Completing identity verification on Upbit, one of the leading cryptocurrency exchanges in South Korea, is a crucial step for users to access the full range of trading features and services. This process ensures the security and compliance of the platform, protecting both the users and the exchange from potential fraudulent activities. In this guide, we will walk you through the detailed steps required to complete Upbit's identity verification, ensuring that you can smoothly navigate through the process.

Preparing for Identity Verification

Before you begin the identity verification process on Upbit, it's essential to gather all necessary documents and information. Make sure you have a valid government-issued ID, such as a passport, driver's license, or national ID card. Additionally, you may need to provide proof of address, which can be a utility bill, bank statement, or any official document that shows your current address. Having these documents ready will streamline the verification process.

Accessing the Verification Page

To start the identity verification process, log into your Upbit account. Once logged in, navigate to the "My Account" section, usually located in the top right corner of the Upbit website. Within the "My Account" section, find and click on the "Identity Verification" or "KYC" (Know Your Customer) option. This will direct you to the verification page where you can begin the process.

Entering Personal Information

On the identity verification page, you will be prompted to enter your personal information. Fill in your full name, date of birth, and nationality accurately. This information must match the details on your government-issued ID to avoid any discrepancies during the verification process. Double-check the information before submitting to ensure everything is correct.

Uploading Required Documents

After entering your personal information, the next step is to upload the required documents. Click on the "Upload Document" button and select the appropriate document type, such as a passport or driver's license. Follow the on-screen instructions to upload a clear, high-quality image of your ID. Ensure that all details on the ID are visible and legible. If a proof of address is required, repeat the process to upload the relevant document.

Completing the Verification Process

Once you have uploaded all the necessary documents, submit them for review. Upbit's verification team will review your documents to ensure they meet the required standards. This process may take a few business days, so be patient. You can check the status of your verification in the "My Account" section under "Identity Verification." If there are any issues with your documents, you will receive a notification with instructions on how to resolve them.

Additional Verification Steps

In some cases, Upbit may require additional verification steps, such as a selfie with your ID or a live video verification. If prompted, follow the instructions carefully to complete these additional steps. These measures are in place to further enhance security and prevent identity theft. Ensure that you are in a well-lit area and that your face and ID are clearly visible in any photos or videos.

Tips for a Smooth Verification Process

To ensure a smooth and efficient identity verification process on Upbit, consider the following tips:

• Use a clear and high-quality camera to take photos of your documents. Blurry or unclear images may cause delays in the verification process.
• Ensure that all information entered matches your ID exactly. Any discrepancies can lead to rejection of your verification request.
• Respond promptly to any requests for additional information from Upbit's verification team. Timely responses can help expedite the process.
• Keep an eye on your email for any communications from Upbit regarding your verification status. They may send updates or requests for further information via email.

Common Issues and How to Resolve Them

During the identity verification process, you may encounter some common issues. Here are a few examples and how to resolve them:

• Blurry or Unclear Documents: If your documents are rejected due to poor quality, retake the photos in a well-lit area and ensure they are clear and legible before re-uploading.
• Mismatched Information: If the information you entered does not match your ID, double-check your entries and correct any errors before resubmitting.
• Incomplete Information: If you forgot to upload a required document or missed a field, go back to the verification page and complete all required sections.

By following these steps and tips, you can successfully complete Upbit's identity verification process and gain access to the full range of trading features and services on the platform.

Frequently Asked Questions

Q: How long does the identity verification process on Upbit take?

A: The identity verification process on Upbit typically takes a few business days. However, the exact duration can vary depending on the volume of verification requests and the completeness of your submitted documents.

Q: Can I use a digital ID for verification on Upbit?

A: Upbit currently requires physical government-issued IDs for verification. Digital IDs are not accepted at this time.

Q: What should I do if my verification request is rejected?

A: If your verification request is rejected, carefully review the rejection reason provided by Upbit. Address the issue, whether it's a blurry document or mismatched information, and resubmit your documents accordingly.

Q: Is there a fee for identity verification on Upbit?

A: No, Upbit does not charge a fee for the identity verification process. It is a free service provided to ensure the security and compliance of the platform.