How to cancel an unfulfilled order on Bithumb?

To cancel an unfulfilled order on Bithumb, log in, navigate to 'My Orders', find the order, and click 'Cancel'. Confirm to complete the process.

Apr 15, 2025 at 10:08 pm

Introduction to Cancelling Unfulfilled Orders on Bithumb

Cancelling an unfulfilled order on Bithumb is a straightforward process that can be essential for managing your cryptocurrency trading activities effectively. Whether you've changed your mind about a trade or need to adjust your strategy, knowing how to cancel an order is crucial. In this guide, we will walk you through the steps required to cancel an unfulfilled order on the Bithumb platform, ensuring you can do so with ease and confidence.

Understanding Unfulfilled Orders on Bithumb

Before diving into the cancellation process, it's important to understand what an unfulfilled order is. An unfulfilled order on Bithumb is an order that has been placed but not yet executed. This could be due to various reasons such as lack of liquidity, price fluctuations, or other market conditions. Knowing the status of your orders helps you make informed decisions about whether to cancel or modify them.

Logging into Your Bithumb Account

To cancel an unfulfilled order, you first need to access your Bithumb account. Here are the steps to log in:

• Open your preferred web browser and navigate to the Bithumb website.
• Click on the 'Login' button located at the top right corner of the homepage.
• Enter your registered email address and password in the respective fields.
• If you have enabled two-factor authentication (2FA), enter the code generated by your authenticator app.
• Click on the 'Login' button to access your account.

Once logged in, you will be directed to your Bithumb dashboard, where you can manage your orders.

Navigating to the Order Section

After logging in, you need to navigate to the section where your orders are listed. Follow these steps:

• From the dashboard, locate and click on the 'Trading' tab at the top of the page.
• On the trading page, you will see a list of your current orders. This section is usually labeled as 'My Orders' or 'Open Orders'.
• Look for the specific order you want to cancel. The list will typically display details such as the order type, amount, price, and status.

Cancelling the Unfulfilled Order

Once you have located the unfulfilled order you wish to cancel, follow these steps:

• Find the order in the 'My Orders' or 'Open Orders' list.
• Next to the order, you will see a 'Cancel' button. Click on this button.
• A confirmation dialog may appear asking if you are sure you want to cancel the order. Confirm by clicking 'Yes' or 'Confirm'.
• After confirmation, the order will be removed from the list of open orders, indicating that it has been successfully cancelled.

Verifying the Cancellation

To ensure that the order has been cancelled successfully, you should verify the status of your orders:

• Return to the 'My Orders' or 'Open Orders' section.
• Check that the order you cancelled is no longer listed.
• You can also check your 'Order History' or 'Cancelled Orders' section to confirm that the order appears there with a status indicating it was cancelled.

Common Issues and Troubleshooting

Sometimes, you might encounter issues while trying to cancel an order. Here are some common problems and their solutions:

• Order Not Cancelling: If the order does not cancel immediately, refresh the page and try again. If the issue persists, it might be due to high market activity or a technical glitch. In such cases, contact Bithumb customer support for assistance.
• Order Partially Filled: If your order has been partially filled, you can still cancel the remaining portion. Follow the same steps as above, but be aware that the filled portion cannot be reversed.
• Technical Errors: If you encounter any technical errors, ensure your internet connection is stable and try clearing your browser cache. If the problem continues, reach out to Bithumb's support team.

Frequently Asked Questions

Q: Can I cancel an order that has been partially filled on Bithumb?

A: Yes, you can cancel the remaining portion of an order that has been partially filled. However, the filled portion of the order cannot be reversed.

Q: What happens if I cancel an order during a high market volatility period?

A: During periods of high market volatility, it might take longer for your cancellation request to be processed. It's advisable to monitor your orders closely and be prepared for potential delays.

Q: Is there a fee for cancelling an order on Bithumb?

A: Bithumb does not charge a fee for cancelling an order. However, always check the latest fee structure on their website to confirm.

Q: Can I cancel multiple orders at once on Bithumb?

A: Currently, Bithumb does not support the cancellation of multiple orders simultaneously. You will need to cancel each order individually following the steps outlined above.