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How to open a contract cooling-off period on Bitstamp

Bitstamp's cooling-off period grants users a 14-day grace period to cancel contracts without reason, covering spot, margin, and futures contracts.

Nov 08, 2024 at 07:53 pm

How to open a contract cooling-off period on Bitstamp

Bitstamp is a cryptocurrency exchange that offers a cooling-off period for its users. This cooling-off period allows users to cancel their contracts within a certain time frame, without having to provide a reason.

The cooling-off period is available for all contracts that are traded on Bitstamp, including spot, margin, and futures contracts. The cooling-off period lasts for 14 days from the date that the contract is entered into.

To open a contract cooling-off period on Bitstamp, you will need to follow these steps:

Log in to your Bitstamp account.
Click on the "Orders" tab.
Select the contract that you want to cancel.
Click on the "Cancel Order" button.
Select the "Cooling-Off Period" option.
Click on the "Confirm" button.

Once you have opened a contract cooling-off period, you will have 14 days to cancel the contract. To cancel the contract, you will need to follow these steps:

Log in to your Bitstamp account.
Click on the "Orders" tab.
Select the contract that you want to cancel.
Click on the "Cancel Order" button.
Select the "Cooling-Off Period" option.
Click on the "Confirm" button.

Once you have canceled the contract, you will be refunded the full amount of the contract price.

Additional information

The cooling-off period is not available for contracts that have already been executed.
The cooling-off period is not available for contracts that are entered into using the Bitstamp API.
The cooling-off period is not available for contracts that are entered into using the Bitstamp mobile app.

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